Product Manager – GM Basket

Job title:

Product Manager – GM Basket

Company:

Sainsbury’s

Job description

Job Description:Division / DepartmentSainsbury’s TechReporting toGroup Product Manager (C5)In a nutshellIn Sainsbury’s Tech, we power the UK’s number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business.
Our General Merchandise Online team leads the market with building multi brand ecommerce capabilities that serve millions of customers per week. We’ve matured our platform to have a single set of capabilities that support multiple customer facing digital brands with our Argos, Tu and Habitat branded websites and apps running individually but leveraging all the great work we do to build once use 3x. Across each of these branded experiences we need to be able to compete against specialist players by harnessing our strengths together whilst also being able to differentiate the experience with specific features that delight customers as if we were a pureplay retailer in that category.The Product Manager for General Merchandise (GM) Basket is focused on understanding and delivering customer needs when shopping online at Argos, Tu and Habitat. Creating, amending and deciding on a basket to purchase are a key part of the shopping journey for all customers. Working closely with our Digital teams, this role is responsible for executing the strategy for the basket across our three GM brands in line with agreed product metrics.The Product Manager role looks to improve the customer experience, building and owning their product roadmap and articulate a product vision using tools and methods, such as a vision board.
Working in agile teams, alongside engineering, the role supports in defining, delivering and iterating features and finding creative ways to deliver great experiences for our customers.What I need to do

• Supporting end-to-end delivery by maintaining a 90-day product roadmap, as well as a prioritised and estimated backlog, including regularly communicating progress and proactively managing risks.
• Coordinate and report post-launch evaluation to validate that products work for customers or colleagues as designed and value is delivered, measured by appropriate metrics and through post investment reviews as needed
• Track both effort and value delivery identifying opportunities for cost reduction, using this insight to inform prioritisation of opportunities for the product.
• Collaborate with other product teams and 3rd parties to launch new product features.
• Help identify necessary and/or desirable third-party technology to evaluate and select vendors Together with technology teams evaluate potential partner relationships.
• Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight

How will I succeed

• Apply insight, data and research to ensure your team are focused on making the biggest difference for customers and the business as defined by agreed product metrics (OKRs)
• Prioritise, coordinate and communicate the resolution of live product issues as required.
• Build a highly collaborative relationship with engineering, working together at all levels to work together to solve problems for our customers and the business
• Consistently engaging and motivating people with a variety of perspectives around the roadmap for your product; facing into difficult conversations and giving others licence to challenge your perspective
• Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product
• Creative problem solving, enthusiasm for supporting delivery of change through people and technology

What I need to know

• Knowledge and understanding of a retail business and the technology landscape, and how to maximise the value that products can and will add
• Understanding of Agile delivery and modern engineering team practices
• Knowledge of technical product development principles and methodologies

What I need to show

• Ability to translate business goals, technology strategy and market knowledge into a product roadmap that prioritises delivery of value and enables future business agility
• A solid technical grounding, comfortable having technical discussions with the teams
• Accountability for the delivery of the roadmaps for the product
• Anticipating risks and opportunities, responding to escalations at pace and coaching others to find solutions based on your expertise
• enable the creation of better solutions and is able to decipher business value in technical tasks
• Ability to switch between strategic visioning and getting into the detail, being the authority in all aspects of your product
• Strong influencing skills, adapting to different levels of ambiguity and urgency.
• A high level of team contribution, seek opportunities to provide input and support across the team and outside core areas of focus.
• Awareness of existing and future stacks/interfaces for the product and how to develop these so they work seamlessly for customers and colleagues

Resources available to me

• Line manager, peers and wider team
• Product competency framework and community of practice
• Learning and development opportunities
• Specific budget for products (budget ownership sits with PPM Line Manager)

What decisions can I make

• All decisions related to delivering the roadmap for the product
• Prioritisation and value return across the product

#LI-HM1Responsibilities:We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.Qualifications:We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new – whether that’s as part of an evolving team or somewhere else across the business – and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:Starting off with colleague discount, you’ll be able to get 10% off at Sainsbury’s, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We’ve also got you covered for your future with our pensions scheme and life cover. You’ll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.Your wellbeing is important to us too. You’ll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

Expected salary

Location

London

Job date

Sun, 21 Apr 2024 05:44:44 GMT

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