Product Manager, Serviceability

Job title:

Product Manager, Serviceability

Company:

Danfoss

Job description

Job DescriptionAt Danfoss Power Electronics & Drives, we are committed to designing and delivering world-class solutions that drive efficiency, reliability, and long-term performance for our customers. Serviceability is a critical aspect of our product lifecycle strategy, ensuring our solutions remain easy to maintain, repair, and optimize throughout their operational lifespan. As we continue to expand and enhance our Drives product portfolio, we are looking for a Product Manager, Serviceability to lead and develop our serviceability strategy across multiple product lines.Job ResponsibilitiesIn this role, you will be a key driver in ensuring that serviceability requirements are embedded into the product development process from the outset. You will collaborate with Product owners, Supply Chain, Aftermarket Services, and other key stakeholders to create robust service concepts, optimize maintenance and repair strategies, and ensure our customers receive the highest level of support. Your expertise will be instrumental in shaping the way Danfoss Drives products are serviced and sustained globally.As our new Product Manager, Serviceability, you will:

• Define and establish comprehensive serviceability requirements in product development projects to ensure optimal ease of maintenance and repairability.
• Lead and facilitate Design for Service workshops, ensuring that serviceability is an integral part of early-stage product development.
• Provide expert guidance and support on service-related aspects of product modifications, ensuring that changes enhance the overall serviceability strategy.
• Define and implement best practices for serviceability, aligning with industry standards and customer expectations.
• Work with service teams to ensure they have the necessary training, tools, and documentation to efficiently support our products.
• Act as a liaison between engineering, service teams, and commercial teams, ensuring alignment between product development and customer service needs.
• Drive continuous improvement initiatives that enhance total cost of ownership and customer satisfaction.

Background & SkillsTo thrive in this role, you should have a strong technical background combined with a service-oriented and business-driven mindset. You are structured, proactive, and adept at managing multiple stakeholders to drive continuous serviceability improvements.We also imagine that you:

• Hold a degree in Electrical Engineering, Mechanical Engineering, or a related field.
• Have 5+ years of experience in service, product development, or Product Lifecycle management.
• Possess strong knowledge of frequency converters, industrial automation, and power electronics.
• Have a proven ability to work cross-functionally with Product Management,, supply chain, and service organizations.
• Are experienced in developing and executing service strategies that optimize cost, efficiency, and customer experience.
• Demonstrate excellent communication and stakeholder management skills, with the ability to drive serviceability initiatives across global teams.
• Are highly organized, with strong project management skills and a hands-on approach to problem-solving.
• Have fluency in English (spoken and written); additional language skills are a plus.

What We Offer
By joining Danfoss, you will be part of a global, forward-thinking company that prioritizes service excellence and innovation. This role offers the opportunity to shape the future of serviceability in power electronics, work with state-of-the-art technology, and collaborate with a highly skilled, cross-functional team. If you are passionate about enhancing serviceability and driving product excellence, we encourage you to apply!For general questions, please contact, Senior Talent Acquisition Partner, Kathrine Boysen at +45 2684 5770.Employee BenefitsWe are excited to offer you the following benefits with your employment:

• Bonus system
• Paid vacation
• Flexible working hours
• Possibility to work remotely
• Pension plan
• Personal insurance
• Communication package
• Opportunity to join Employee Resource Groups
• State of the art virtual work environment

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.Danfoss – Engineering TomorrowAt Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Expected salary

Location

Gråsten, Syddanmark

Job date

Fri, 28 Feb 2025 05:33:12 GMT

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