Product Owner with CJE(Customer journey expert)

Job title:

Product Owner with CJE(Customer journey expert)

Company:

Axiom Software Solutions

Job description

Mandatory skill:Candidate should be having experience in Mobile Channel (1 implementation of mobile channel)Candidate should have experience in Banking CJEMust-Have:

• Customer-Centric Thinking – Strong ability to understand customer needs, pain points, and expectations to create seamless experiences.

• A compelling vision when it comes to exceptional digital customer experiences

• Experience in customer journey mapping and optimization. Understanding process and hands on. Data-Driven Decision Making – Proficiency in analyzing customer data, journey analytics, and insights to drive improvements.

• The ability to simplify complex information and translate it into user-friendly digital solutions.

• Strong communication and collaboration skills to work effectively across cultures and disciplines. Agile & Collaboration Skills – Experience working in Agile/Scrum teams, collaborating with designers, developers, and product owners.

• Comfort working in a dynamic and fast-paced environment. Stakeholder Management & Communication – Strong ability to engage and influence internal teams, ensuring alignment between customer needs and business goals.

• Banking experience, Digital & Banking Knowledge – Understanding of digital banking trends and hands on.

• Fluency in English.

Nice-to-Have:

• Knowledge of nudging.

• Knowledge of Spanish or Italian (Optional)

Expected salary

Location

Amsterdam, Noord-Holland

Job date

Wed, 09 Apr 2025 22:45:15 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.