vacanciesin.eu
Job id: 079665. Salary: £32,179 – £35,596 per annum, including London Weighting Allowance.
Posted: 22 November 2023. Closing date: 13 December 2023.
Business unit: Social Science & Public Policy. Department: School of Security Studies School Office.
Contact details:Menisha Gor. Menisha.gor@kcl.ac.uk
Location: Strand Campus. Category: Professional & Support Services.
Job description
King’s College London is seeking candidates at all levels of experience with the drive and passion to deliver high quality customer service to support our strategic aims. This is an ideal opportunity to commence or further your career in Higher Education administration.
The School of Security Studies is recruiting a full-time Programme Officer who will provide administrative support to programmes within the Department of War Studies. The School of Security Studies includes the Departments of War Studies & Defence Studies and the King’s Institute of Applied Security Studies.
The Programme Officer provides support to students and academic staff as the first point of contact for queries. The role is responsible for essential work supporting the delivery and administration of our programmes by ensuring that student lifecycle activities run smoothly and that our students and staff experience our services in a seamless and effective manner. With support to develop a working knowledge of regulations and processes, the Programme Officer is a valued and trusted member of the team with a keen eye for accuracy and detail.
The role will report to the Senior Programme Officer and is based at the Strand Campus. Professional services staff are currently working on a hybrid basis, meaning that the role holder will spend part of their working week on campus and the remainder working remotely.
Further information about the School of Security Studies can be found here: https://www.kcl.ac.uk/security-studies
This post will be offered on an indefinite contract.
This is a full-time post – 100% full time equivalent
Key responsibilities
The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.
Skills, knowledge, and experience
Essential criteria
1. Excellent written and oral communication skills including the ability to draft documents and correspondence
2. Strong numeracy skills and ability to analyse complex numerical data
3. Excellent organization and time management skills
4. Excellent working knowledge of Microsoft Office packages and the ability to work on new systems
5. Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy
6. Ability to work with a broad range of stakeholders in a professional and assured manner
7. Proactive with the ability to work independently as well as delivering within a team
8. Curious, customer service-oriented approach with a commitment to personal accountability and continuous improvement
9. Comfortable with adapting to change, driving own professional development
10. Commitment to equality and diversity in the workplace
Desirable criteria
1. Degree level or equivalent qualification or experience
2. Experience in the use of databases and student records systems (such as SITS) and website content management systems.
3. Experience of using virtual learning environments
4. Experience of working in a customer facing environment
Further information
The selection process will include a panel interview and an assessment.
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