Programmes Support Officer (Academic Success Programmes)

University of Manchester

The University Centre for Academic English is looking for a proactive and motivated individual to join the team. Working closely with the Head of Academic Success Programmes, you’ll mainly be providing programme support for the suite of Academic Success courses and workshops taken by approximately 2000 students per year.  

You will have a range of skills – you’ll be very organised, have great applicable IT knowledge and be able to juggle and prioritise your time as and when required. Also, not least because we’re the University’s Centre for Academic English, your excellent communication skills will be a given.  We also need someone who is comfortable working in a team and can meet short deadlines with minimal supervision.

This is a full time, permanent position.

Appointment process:

The recruitment panel are looking for information in your application to demonstrate you meet the criteria of the role. When applying for this position please use the ‘additional information’ section of the form to demonstrate how you meet each of the criteria. For each item in the person specification (both essential and if applicable the desirable) please detail your experience and achievements that demonstrate you have the necessary skills required for the role. A good approach might be to outline the scenario, describe the specific actions you took, and explain the outcome. Simple bullet points are accepted in this approach.

You should also include a minimum of two work referees. References will only be taken

towards the final stages of the process. Candidates will be consulted before any referees are approached.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status.  All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Blended working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Michelle Fenlon

Email: [email protected]

General enquiries:

Email: [email protected]

Technical support:

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

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