Renewals Operations Manager (EMEA)

Job title:

Renewals Operations Manager (EMEA)

Company:

Splunk

Job description

DescriptionJoin us as we pursue our exciting new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, a Cisco company, we’re committed to our work, customers, having fun and most importantly to each other’s success.Learn more about how you can become a part of our journey!The Role:Are you hard-working, highly analytical, data driven, and detail oriented? Are you a standout colleague who is comfortable working up, down, and across the organization to solve problems and drive positive business outcomes? Are you seeking a highly visible role that will test your decision-making abilities with new challenges on a regular basis?If this sounds like you, we want you on our Team!We are looking for a highly strategic, analytical, and diligent business operations professional with outstanding skills in data analytics, business process excellence, and renewals forecasting. Having the ability to investigate data, while also being able to clearly communicate synthesized and summarized insights to leaders is critical for this role. Also, you should be able and willing to connect data to processes and help train customer facing account team members on operational best practices.Being part of the Go-To-Market Organization, you will work cross-functionally with peers and leaders in Business Applications IT, Compensation, Finance, Partner Operations, Marketing, and Legal to help Renewal and Sales Leadership handle our subscription business. You will assist in the planning and execution process from start to finish – from helping to establish territories, sizing capacity, and quota setting to reporting performance results throughout the year. In addition, you will serve as the Subject Matter Expert for all data, process, and reporting needed to support Renewal Leadership renew our customers. You need to be data driven, intellectually curious, a fast learner, and able to balance contending tactical objectives while keeping passionate about high impact projects. You are a great collaborator with a hands-on approach to resolving issues and meeting goals, who also accepts making strategic decisions and advising high level management within the organization.Responsibilities (I want to, and can do that):

• Passionate about driving the execution of the Renewals Go-To-Market Strategy, including supporting target setting, coverage modeling, capacity planning and forecasting
• Collaborate with Renewals leaders to find practical ways to bring together data and insights to supervise and advise
• Help identify and surface Win/Loss themes across the theater
• Helping prepare operational review content to present success to senior leadership, with focus on key drivers of renewal business.
• Being incredibly familiar and hands-on with the data and metrics, able to adapt reporting and build visualizations that are needed for outward and upward communication.
• Finding opportunities to continuously improve systems, process, and data to eliminate gaps in performance insight, improve data accuracy, and drive operational efficiencies.
• Keeping current on Splunk’s product portfolio (pricing strategies, quoting & contracting systems, as well as and subscription management tools) to identify and mitigate risks to operational coverage and reporting.
• Overall, being a partner to the business, understanding and prioritizing work based on the insight it can provide to positively and directly impact Splunk’s bottom line.

Requirements (I’ve already done that or have that!):

• Proven experience (7+ years) in Sales Operations or related role in the enterprise software/technology industry
• Familiarity with Enterprise Sales Infrastructure (e.g. Salesforce CRM, Clari, and Anaplan)
• Practical, & current knowledge of data management and analytics solutions, such as Tableau (or similar), BI tools, Snowflake, SQL, and an absolute Excel Legend!
• Solid understanding of SaaS and/or Enterprise Sales business model
• Confirmed ability to perform in-depth analysis, compile and interpret results, and present strategies and make recommendations to senior management
• Strong analytical, problem-solving, and project management skills coupled with the confidence to present sophisticated content to various business partners
• Proactive approach and desire to continually evolve the way we use data to drive impactful insights
• Ability to find yourself at all levels in the organization and interact effectively and confidently with people of varying skills and authority
• You take ownership for actions and you are accountable for the outcomes
• You are willing to take on the tough projects and challenges to support growth of the business
• Academic background in a business or technical field (e.g. Operations, Business, Engineering, Information Technology, etc.).

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.Note:Base Pay RangePolandBase Pay: PLN 184,000.00 – 253,000.00 per yearSplunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.Benefits are an important part of Splunk’s Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at .Thank you for your interest in Splunk!

Expected salary

Location

Kraków, małopolskie

Job date

Fri, 31 Jan 2025 23:22:33 GMT

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