Residences Receptionist (Part Time)

University of London

Department: Estates & Facilities – Campus Services
Salary: Starting salary will be within the range £24,761pa – £29,948pa pro rata (Grade 2)
Reference: QMUL31695
Location: Mile End
Date posted: 19 May 2023
Closing date: 4 June 2023

Further details and apply


About the Role

We are recruiting a receptionist to work in Residences Reception which is in the heart of our student village on the Mile End Campus. The Residences Reception is open 24 hours a day, 7 days a week. The post holder will report to the Assistant Residential Operations Manager and be part of the Residential Services Team who provide support to the 3000 residents who live in halls across 4 sites and are the first point of contact for students living on campus, along with guests and visitors.

About You

The successful candidate will ideally have previous experience of reception work and of working in a student residential setting. Whilst the working pattern is fixed, there are times when the post holder will need to be flexible with hours to cover busy periods such as move in weekend and open days plus the summer period when rooms are let out to conference guests.

About Estates and Facilities

The Directorate is one of the largest departments within Queen Mary, University of London and is committed to supporting and promoting student wellbeing at the College and providing the highest standards of estates and facilities across the university, preparing and helping to sustain the University’s working and learning environmental for students, staff, stakeholders, and guests by ensuring safe environments, security and cleanliness.  Details about the Estates and Facilities Directorate can be found at

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.


We offer competitive salaries, access to a generous pension scheme, 30 days (pro-rated) leave per annum, a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

The post is based at the Mile End in London. It is part-time (21 hours per week), permanent appointment. Starting salary will be in the range of £24,761 – £29,948 per annum pro-rated, inclusive of London Allowance.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Informal enquiries should be addressed to Edward Arnold at [email protected] .

To further details and to apply for the role, please click the ‘further details and to apply’ button below.

The closing date for applications is 4 June 2023.

Interviews are expected to be held shortly thereafter.

Valuing Diversity & Committed to Equality

Further details and apply

View or Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where ( you saw this job posting.

Job Location