Retail Expertise Project Manager – Leadership & Performance (H/F)

Job title:

Retail Expertise Project Manager – Leadership & Performance (H/F)

Company:

Van Cleef & Arpels

Job description

Are you a good match?You have at least 7 years’ experience in project management, ideally in Luxury or Hospitality environmentYou have had a successful Experience in RetailYou are client centric, fluent in EnglishYou have strong organizational and interpersonal skillsWhat are our expectations?Acting as a business partner of the Retail Performance team, you will be responsible for the development of Retail expertise programs / contents designed specifically for Managers (Assistant/ Boutique Managers, Retail Managers) to guarantee the level of retail excellence in line with Maison Retail strategy and business development. You monitor the programs’ performance, challenges & enriches them in line with the Maison strategy, managers needs and business expectations.Your main missions :CONTENT STRATEGIC MANAGEMENT-Manage the creation of modules & the development of training programs dedicated to onboarding and upskilling boutique managers, assistant boutique managers and retail managers on Business management skills-Identify gaps and/or opportunities to develop original contents & programs in line with business needs and team roadmap-Centralize, support and supervise training contents developed by regions & markets to ensure content optimization, relevance and alignment-Continuously challenge & enrich retail training programs – capitalize on existing strengths & integrate new items to address / anticipate business evolutions & clients’ new expectationsTRAINING FACILITATION / ANIMATION-Train regional & local trainers on new programs & Support regional teams for training kick-off if needed-Coordinate with Regions to ensure timely and effective execution / completion of programs and modules worldwide-Act as a designated training expert for Maison’s other departments and both help disseminate the training culture in boutiques as well as the Retail mindset in the MaisonMANAGEMENT OF COMMUNITIES-Engage and develop the International training community and provide support / guidance to develop local initiatives-Participate in the development of retail communities (office retail management, boutique managers, deputy boutique managers, back office staff…)MONITOR CLOSELY THE RESULTS & IMPACTS OF ALL PROGRAMS TO IUMPLEMENT RELEVANT ADJUSTMENTS-Collaborate with the training performance team to assess training ROI – make sure to build the right KPIs for new programs-Manage the budget allocated to your scope with her / his managerMore than a role…. We recruit for a career!By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.The recruitment processSend your application online.If your profile matches our search, you will be contacted by our HR team for an interview.Along the recruitment process you will meet the Retail Expertise Manager dedicated to Boutique Managers and Assistant BM, and the Retail Expertise Director

Expected salary

Location

Paris

Job date

Sat, 29 Mar 2025 23:01:02 GMT

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