RM Medicines Pharmacy Receptionist

Job title:

RM Medicines Pharmacy Receptionist

Company:

NHS

Job description

An exciting opportunity has arisen for an enthusiastic individual to join the RM Medicines as a Pharmacy Assistant who is passionate about improving the lives of patients with cancer.RM Medicines is a wholly owned subsidiary, created by The Royal Marsden NHS Foundation Trust to provide outpatient pharmacy services, focussed on ensuring efficient and safe supply of medicines to patients.Individuals recruited to the RM Medicines team will be supported to provide expert care to oncology patients and will benefit from training and the learning experiences of working closely with an institute providing outstanding, leading-edge treatment to cancer patients.This post would suit a candidate with community pharmacy experience wishing to make a change into the hospital environment, for which appropriate training will be provided.Note: It is not possible for RM Medicines to provide sponsorship for this role. Right to work in the UK is required.Main duties of the job

• To accurately, safely and in a timely fashion, label and dispense medicines under the supervision of a registered pharmacy professional following pharmacy procedures
• To assist with general administrative duties including receiving prescriptions from patients and members of staff and over the counter sales of pharmacy medicines under the supervision of the pharmacist, when required
• To work with customers in a polite and efficient manner – face to face, over the phone, or by electronic methods, to deal with enquiries of a routine nature from a wide range of staff groups, referring appropriate queries to the relevant member of the pharmacy team. Taking orders and responding to customer needs and queries within the limits of their knowledge, responsibilities and legal requirements
• To dispense medicines for patients under the general direction of a Pharmacy Technician or Pharmacist, including the supply of controlled drugs, ensuring maintenance of associated records, in accordance with standard operating procedure

About usRM Medicines has been set up by the Royal Marsden NHS Foundation Trust, as a separate entity to provide outpatient pharmacy services, focussed on ensuring efficient and safe supply of medicines to their patients.The Royal Marsden is a specialist cancer hospital and together with its principal academic partner, the Institute of Cancer Research they are ranked in the top five cancer centres in the world for the impact of their research. It is a centre of excellence with an international reputation for ground-breaking research and pioneering the very latest in cancer treatments and technologies, as well as specialising in cancer diagnosis and education.Individuals recruited to the RM Medicines team will be supported with a bespoke induction plan including a BOPA Cancer introductory course, to be able to provide expert care to oncology patients in the Outpatient Pharmacy setting.If you are interested in career development, there are a wide range of opportunities for you to develop your skills and experience internally and with external courses dependent on previous experience and on successful completion of the probationary period.e.g. Qualified Pharmacy assistants who excel in role will have an opportunity to be selected for enrolment on to the Level 3 Pharmacy Technician Training Programme.RMM employees are also offered a range of benefits including:

• RM Medicines Reward Scheme
• GPhC registration fees reimbursed
• Online GP
• Eye test re-imbursement
• Cycle to work scheme
• Interest-free season ticket loan
• Blue Light Card discounts

DetailsDate posted06 August 2025Pay schemeAgenda for changeBandBand 2Salary£29,028 a year Per AnnumContractPermanentWorking patternFull-timeReference number282-RMMED41Job locationsSutton- RM MedicinesSuttonSM2 5PTJob descriptionJob responsibilities

• To liaise with various members of the pharmacy team, ward staff and patients when solving supply problems and ensuring the best service to patients and customers
• To maintain standards of safety, tidiness and cleanliness within the department in accordance with COSHH and Health and Safety regulations
• To be responsible for reading, understanding and following all appropriate Standard Operating Procedures (SOPs) applicable to their role
• Ensure that prescription documentation is maintained and stored appropriately in accordance with the law, and policies and procedures
• Maintain effective stock control including performing counts, monitoring storage conditions, ensuring stock is rotated and checking items have not exceeded their expiry date. Report any discrepancies to the Store Manager
• Evaluate the suitability of returned medicines for re-use in line with Falsified Medicines Directive (FMD) by comparing against documented criteria. Either credit stock to original issue point on the pharmacy computer system and return to appropriate location or if to be discarded, ensure waste is processed correctly according to local procedures
• To participate in educational programmes offered to staff, as required
• To commit to flexible working patterns (late evenings, weekends & bank holidays) to meet the needs of the patients and service.

Job descriptionJob responsibilities

• To liaise with various members of the pharmacy team, ward staff and patients when solving supply problems and ensuring the best service to patients and customers
• To maintain standards of safety, tidiness and cleanliness within the department in accordance with COSHH and Health and Safety regulations
• To be responsible for reading, understanding and following all appropriate Standard Operating Procedures (SOPs) applicable to their role
• Ensure that prescription documentation is maintained and stored appropriately in accordance with the law, and policies and procedures
• Maintain effective stock control including performing counts, monitoring storage conditions, ensuring stock is rotated and checking items have not exceeded their expiry date. Report any discrepancies to the Store Manager
• Evaluate the suitability of returned medicines for re-use in line with Falsified Medicines Directive (FMD) by comparing against documented criteria. Either credit stock to original issue point on the pharmacy computer system and return to appropriate location or if to be discarded, ensure waste is processed correctly according to local procedures
• To participate in educational programmes offered to staff, as required
• To commit to flexible working patterns (late evenings, weekends & bank holidays) to meet the needs of the patients and service.

Person SpecificationEducation/QualificationsEssential

• Good Standard of education to G.C.S.Es level including English & Maths
• To be working towards or hold an NVQ Level 2 in Pharmacy Services or relevant GPhC accredited Training Programme equivalent to Level 2 Or To have the ability to undertake and achieve QCF/NVQ Level 2 and underpinning knowledge in Pharmaceutical Sciences (Apprenticeship framework)

ExperienceDesirable

• Experience of working in a pharmacy setting
• Experience of working in NHS or other health care setting

Skills Abilities/knowledgeEssential

• Ability to work effectively as part of a team
• Good time management and organisational skills and ability to prioritise effectively
• Ability to communicate effectively with members of the public and other healthcare professionals
• Ability to use Microsoft office applications e.g. Word, excel and outlook

Person SpecificationEducation/QualificationsEssential

• Good Standard of education to G.C.S.Es level including English & Maths
• To be working towards or hold an NVQ Level 2 in Pharmacy Services or relevant GPhC accredited Training Programme equivalent to Level 2 Or To have the ability to undertake and achieve QCF/NVQ Level 2 and underpinning knowledge in Pharmaceutical Sciences (Apprenticeship framework)

ExperienceDesirable

• Experience of working in a pharmacy setting
• Experience of working in NHS or other health care setting

Skills Abilities/knowledgeEssential

• Ability to work effectively as part of a team
• Good time management and organisational skills and ability to prioritise effectively
• Ability to communicate effectively with members of the public and other healthcare professionals
• Ability to use Microsoft office applications e.g. Word, excel and outlook

Expected salary

£29028 per year

Location

Sutton, Greater London

Job date

Fri, 08 Aug 2025 07:37:20 GMT

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