Sales Operations Manager, LHH UKI (remote)

Job title:

Sales Operations Manager, LHH UKI (remote)

Company:

LHH

Job description

DescriptionPosition at LHH (Global)Sales Operations Manager – UK and IrelandCompany Overview: LHH, a part of the Adecco Group, is a global leader in talent development, providing integrated talent solutions to help organizations and individuals navigate the challenges of career transition and workforce transformation. With a focus on delivering innovative strategies and exceptional services, LHH empowers individuals to thrive in their careers and enables organizations to achieve their business objectives.Position Overview: As the Sales Operations Manager for UK and Ireland at LHH, you will play a critical role in optimizing sales operations within the market while also contributing to global projects and collaborating with colleagues across regions. Reporting into the Director of Sales Operations, Markets & Commissions , you will leverage your expertise to streamline sales processes, enhance performance metrics, and drive revenue growth in UK and Ireland, while actively participating in global initiatives.Join us at LHH, where you’ll have the opportunity to make a meaningful impact on our sales operations within the market and contribute to our global success. Apply now to be part of our dynamic team!Reporting Relationships:

• Reports to Global Sales Ops Director

Direct Reports:

• none

Location:

• UK or Ireland with flexibility for remote work depending on business needs.

Travel:

• 10%

In this role you can expect toKey AccountabilitiesStrategic Sales Support: * Analyze key topics and provide insights to support decision-making during meetings.

• Monitor progress on agreed actions and ensure accountability across business groups.
• Collaborate with Heads of Sales to align sales strategies with broader business objectives.
• Provide insights and recommendations for optimizing sales processes, team performance, and resource allocation.
• Act as a strategic partner in annual sales planning, including setting revenue targets, resource planning, and market analysis.

Sales Process Optimization:

• Evaluate and optimize the end-to-end sales process within the market to enhance efficiency and effectiveness.
• Develop and implement standardized sales procedures and best practices, ensuring alignment with global standards.
• Identify and address bottlenecks or gaps in the sales process to streamline workflows and improve sales cycle times.
• Maintain and improve automation working with CRM administers and Power Automate for processes outside the CRM

Sales Performance Reporting:

• Maintain and improve existing Power BI reports based on business need, extending functionality to include other business areas and teams.
• Develop and maintain comprehensive sales performance reports, analyzing key metrics such as sales revenue, pipeline development, conversion rates, and quota attainment.
• Generate regular reports and dashboards to provide insights into sales trends, identify areas for improvement, and support strategic decision-making by sales leadership.

Territories and quotas:

• Collaborate with sales leadership in UK and Ireland to develop accurate sales quotas and territory plans.
• Work closely with finance and operations teams to align sales quotas with budgetary targets for the market.
• Work with Customer Success to ensure house accounts processes are maintained

CRM Management:

• Support the utilization and optimization of the Customer Relationship Management (CRM) system for the market, ensuring alignment with global CRM standards including house-keeping.
• Ensure accurate and up-to-date data entry by sales representatives while contributing to global data integrity efforts.
• Collaborate with enablement to provide training and support to sales teams in UK and Ireland on CRM usage and best practices, fostering a culture of global collaboration and knowledge sharing.

Cross-Functional Collaboration: * Foster strong relationships with cross-functional teams, including marketing, finance, and operations, within the local market, while actively engaging in global collaboration efforts.

• In country liaison for cross-selling and referrals working with global team to ensure accuracy and clear communication.
• Running local sales competitions based on country goals, able to understand and track & communicate complex commission schemes
• Work closely with finance to ensure accuracy in sales and commissions reporting. Ensure forecasting tools are accurate.
• Actively participate in global projects and collaborate with colleagues across regions, leveraging best practices and driving continuous improvement on a global scale.

About YouQualifications and experience:

• Bachelor’s degree in Business Administration, Sales, Marketing, or related field. Master’s degree preferred.
• Advanced Microsoft tools knowledge Excel, SharePoint, Planner and Power Platforms including Power Automate and Power BI
• Proven experience in sales operations or sales management, preferably in the HR services industry.
• Strong analytical skills with proficiency in data analysis and reporting tools.
• Expertise in CRM systems, preferably Salesforce.com.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and regions.
• Strategic mindset with the ability to identify opportunities for process improvement and revenue growth within the market and contribute to global initiatives.
• Fluency in English is required.

What we offer

• Growth opportunities within a human resources global leader.
• We prioritize learning to stay agile in an increasingly competitive business environment.
• We foster an open-minded environment where people spark new ideas and explore alternatives.

Our benefits include:

• Flexible working model
• Private medical insurance (PMI)
• Group personal pension plan
• Career support for family and friends
• 25 working days paid holiday with the opportunity to buy extra days off each year.
• So much more!

Contract: PermanentContract Type: Full-timeHours: 37.5 per weekMust have the right to work in the UK.About LHHThe world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we’re here to make sure the future works for everyone.A division of the Adecco Group – the world’s leading HR solutions provider – LHH’s 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why most of the Fortune Global 500 companies choose to work with us.This is LHH.Ready for Next.LHH is an Equal Opportunity Employer.For additional information on our Diversity and Inclusion policy, please consult the following link:

Expected salary

Location

United Kingdom – Ireland

Job date

Thu, 09 Jan 2025 23:06:27 GMT

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