Salesforce Service Cloud Business Analyst
Novonesis
Are you ready for a new beginning?We need your talent, knowledge and dedication to better our world with biology.Our purpose points the wayIn Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we’ve gotten so far. And it’s how we’ll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.We’re here to better our world with biology.Join us as Salesforce Service Cloud Business AnalystWelcome to the Global O2C teamThe Global Order to Cash (O2C) team is situated within the Supply Chain Development organization, with focus on enhancing the overall customer experience and meeting customer expectations through optimization of processes and the implementation of additional digital solutions. O2C is tasked to coordinate cross regions on a global scale to optimize and standardize the order to cash processes, enhance customer satisfaction, and drive business success.We are a team of approx.10 highly skilled and dedicated professionals, in different locations globally, Denmark, Poland, and India, working closely with key stakeholders cross all regions globally.The team is diverse including roles such as talented individuals responsible for Implementation of EDI Integrations with customers and freight forwarders, Product Owners within e-commerce platform, order fulfilment, Salesforce Service Cloud, AI automation and customer master data lead.This role involves:
Key responsibilities:
Qualifications and Skills to succeed in the role:
Location: LyngbyApplication deadline:25th JuneContact information: Head of Order to Cash Sophie Zheng de Lichtenberg –Could our purpose be yours? Then apply today!At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.Novonesis is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability, or veteran status.Want to learn more?
Learn more about Novonesis, our purpose, and your career opportunities atNot the right fit for you?
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Kongens Lyngby, Hovedstaden
Thu, 05 Jun 2025 22:28:49 GMT
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