Security Team Member

Job details

Department

Estates

Responsible to

Security Team Leader

Location

Kedleston Road, Derby Campus

Salary

£28,278 to £30,008 per annum based on a 42 hour week including a 20% shift allowance (For exceptional performers, there is scope for further progression up to £34,175 per annum)

Closing date

Wednesday 4 October 2023

Contract type

Permanent

Post type

Full-time

Reference

059-23-R2

About the role

The full-time working hours for this role are 42 hours per week. The proposed working pattern will be 4 on, 4 off.

This role is based at our main Kedleston Road Campus, with the requirement to support across all Derby sites as and when required.

The University of Derby is a vibrant and progressive place which strives to excel in everything it does. Our security team are key to the University’s success. Generally being the first interaction our customers and visitors will have with us, the service they receive from you and the team will shape their experience. We are looking for an individual who is a customer focussed team player with an eye for detail. If you think this may be you then please submit your application to join the team. 

You will be responsible for providing a welcoming, safe and secure environment at our Derby Campus, whilst encouraging all site users to promote a secure environment through their own conduct.  You will also provide advice, guidance, and support on all security related matters, across multiple sites, ensuring continued excellence in performance, profile and service at all times.

Previous unsuccessful applicants need not apply.

Principal accountabilities

To be part of a high profile Security Team, ensuring a 24hr point of contact and response service across all areas of the University; maintaining and promoting the safety and security of all University property, facilities and equipment, and that of all associated users and providing in-person emergency response across any location if required.

To encourage and ensure as far as reasonably practicable, a safe secure and welcoming environment for all users of the University.

Encourage all users to promote a secure environment through their own conduct, by providing advice, guidance and support for all security related matters.

Identify, investigate and report all matters of concern regarding security, and deal with all incidents of crime and anti-social behavior.

Conduct investigations into all breaches of security and student discipline, providing comprehensive reports, assisting in enabling further action and identifying crime trends.

Liaise and assist, where appropriate, with the Police and other external agencies in investigating all criminal activity affecting the University and its users.

Undertake regular patrols of all University buildings and grounds, checking the security and safety of all property and contents.

Provide a dedicated University key-holder service. Ensuring the timely locking and unlocking of all areas and buildings.

Ensure the effective operation of all Security related equipment including alarms, CCTV, access control and car park management systems, reporting any defects timely.

Ensure a 24hr point of contact and response service across all areas of the University.

Undertake vehicular access control duties and assist in monitoring and enforcing University parking regulations.

In the absence of Estates Services Team Members, to provide adequate replacement cover, and to provide an emergency out of hours service as required.

To drive University vehicles to assist in undertaking security duties and from time to time assist the Transport Department in other driving commitments.

Maintain security databases, reports and events log.

Act as a first Aider after appropriate training.

Evaluate all requirements surrounding requests, or otherwise, to activate call out procedures for tradesmen, and contractors, and emergency plans amongst others.

To be prepared to adjust working hours and arrangements were necessary.

To undertake any other duties as seen appropriate by the Head of Security.  

Person specification
Essential Criteria
Qualifications

• GCSEs grade A – C / grade 4 or higher in Maths and English or equivalent qualifications
• Full and Clean UK driving license

Experience

• Proven experience in a similar customer facing or Security orientated role

Skills, knowledge and abilities

• Security related qualification or the ability to work towards
• Proven experience of working in a busy customer service environment
• Proven experience of providing excellent customer service
• Proven experience of conducting minor investigations and compiling written reports

Business requirements

• Willingness and flexibility to travel and work between University and external sites in a cost effective and timely manner

Desirable Criteria
Qualifications

• Valid level 2 Door Supervisor SIA License
• Valid Public space CCTV SIA license
• First aid certificate

Skills, knowledge and abilities

• Ability to handle incidents in a busy and often unpredictable environment.
• Ability to deal with conflict and difficult situations in a calm and effective manner

Ability to offer exceptional customer service and engagement with students, staff and visitors across all University estates 

Benefits

As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

Find out more about pay and benefitsFind out more about pay and benefits

How to apply

You can apply by submitting an online application. Once you have signed in or registered with us you will be able to begin your application. If you are creating an account for the first time, please ensure you provide an email address that you access regularly as this will be our main means of contacting you regarding your application.

• Apply online Apply online
• Continue application Continue application
• Advice on completing your applicationAdvice on completing your application

If you require any assistance, including the provision of any documentation in an alternative format, please contact the Recruitment team at [email protected] .

Please note all applications must be submitted online by Midnight GMT on the closing date of the vacancy.

Important information

Please note that unfortunately, this role will not attract sufficient points to obtain a sponsored Skilled Worker visa under the UK Visas & Immigration points based immigration system; however, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route..

Please consult the Home office website for further information.

DBS check

If you are successful, you will be required to undertake a Disclosure and Barring Service (DBS) check. The post for which you are applying is exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974 requiring any spent convictions to be declared. Any information you provide will be treated in confidence and only used when considering your suitability for the post.

To enable us to process your DBS check please ensure you are able to supply the documentation listed on the DBS website at interview stage.

Equality, diversity, inclusion and wellbeing

The University of Derby is committed to promoting equality, diversity and inclusion. However you identify, we actively celebrate the knowledge, experience and talents each person brings.

A university that celebrates youA university that celebrates you

Further details

Download Security Team Member job descriptionDownload Security Team Member job description

Why join Derby?

Challenging, interesting and constantly changing, the University of Derby is an extraordinary place to learn and an incredibly rewarding place to work.

Find out more about working at the UniversityFind out more about working at the University

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.