Senior Business Intelligence (BI) Analyst

Job title:

Senior Business Intelligence (BI) Analyst

Company:

DHL

Job description

DHL Express – a company that connects people!What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today…DHL Express is seeking a skilled Senior Business Intelligence (BI) Analyst for its offices in Diegem, Belgium. The role will lead a team of BI professionals to implement and drive reporting initiatives cross functionally within the organization.The role requires good leadership and organizational abilities with excellent communication skills to be able to bridge various business- and IT teams and manage the daily BI operations. With strong expertise into the workings of BI (visualization) tools and platforms the role drives best practice within the business intelligence landscape.How will you contribute to the success of DHL?Team Leadership & Collaboration

• Manage day to day BI objectives across on- and off site teams to ensure development timelines and quality expectations are met.
• Mentor team members into continuous learning, quality assurance, visual professionalism and team resiliency.
• Manage and drive development processes with supporting project artifacts (JIRA, Confluence, SharePoint,…) to unify the way of working within the team and its main stakeholders.

BI Development & platform management

• Implement efficient data flows benchmarking performance, cost and user experience.
• Monitor crucial platform health metrics and identify platform pain points, collaborating with downstream IT teams, to optimize its workings.
• Ensure data integrity, quality, and security, establishing best practices for data governance.
• Analyze data to identify trends, patterns and metrics to unlock new opportunities for business stakeholders.
• Design and develop complex BI dashboards (IBM Cognos/Microsoft Power BI) with strong functional and visual expertise to improve user experience.

Stakeholder Collaboration & Support

• Work closely with stakeholders, including business leaders, analysts, and IT teams, to understand data and reporting needs.
• Provide training and support to end-users on BI tools and reporting functionalities.
• Foster a growing community of self-service users (+15K) through best practice, training and hands on sessions. Collaborate across the organization through various channels (SharePoint, Teams,…) with clean/crisp professional communication.

Do you have what it takes?Experience:

• Minimum of 5 years of experience in Business Intelligence, Data Analytics, or related fields.
• Proven experience in leading cross-functional teams and delivering projects within the BI area.
• Proficiency in either Power BI and/or Cognos.

Skills:

• Strong communication- and presentation skills with the ability to present complex insights and with professional pedigree to be able to communicate with senior stakeholders.
• Experience in working with global organizations and off shore teams and demonstrated strong organizational skills.
• Practiced analytical mindset with problem-solving abilities.

Preferred Qualifications:

• Bachelor’s degree in Data Science, Computer Science, Business, or a related field (or equivalent experience).

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic☸ DHL Worldwide Network NV De Kleetlaan 1, 1831 DiegemDHL Worldwide Network NV
De Kleetlaan 1
1831 Diegem

Expected salary

Location

Diegem, Brabant Flamand

Job date

Wed, 05 Mar 2025 23:28:44 GMT

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