Senior Facilities Support Supervisor

University of Oxford

Position: Senior Facilities Support Assistant 

Location: Blavatnik School of Government or the ROQ Site, Oxford 

Grade: Grade 5 (£28,759 – £33,966) 

About Us: 

The University of Oxford’s Estates Services is seeking an experienced and dedicated Senior Facilities Support Assistant to join our team. If you’re passionate about maintaining a thriving and efficient environment and have a knack for leadership, we invite you to explore this opportunity. 

What We Offer: 

As an employer, we genuinely care about the well-being of our employees. We offer a comprehensive range of benefits, including: 

  • 30 days of annual leave (excluding the 8 public holidays)  

  • Extensive personal and professional development plans and opportunities to foster growth  

  • A comprehensive range of childcare services to support working parents  

  • Very generous maternity, adoption, paternity, and shared parental leave schemes for growing families  

  • An excellent contributory pension scheme to secure your financial future  

  • Salary sacrifice scheme for additional savings  

  • Subsidised membership of the University Sports Centre to promote well-being  

  • Cycle loan scheme to encourage sustainable commuting  

  • Discounted bus travel and Season Ticket travel loans for convenient transportation 

Additionally, the University hosts a vibrant array of social groups and sports clubs, creating a diverse and engaging community beyond the workplace. 

Role Overview: 

As a Senior Facilities Support Assistant, you will be a crucial part of our Facilities team. Reporting to the Senior Facilities Manager, your responsibilities will include supervising tasks, ensuring smooth event execution, providing support and advice, and maintaining a high standard of customer service. 


  • Supervise and delegate tasks to building assistants 

  • Provide exceptional customer service to building users 

  • Collaborate with contractors and contract cleaners 

  • Assist in planning and executing office moves and projects 

  • Prepare and set up venues for lectures and events 

  • Maintain a clean, safe, and efficient environment 

  • Act as a Fire Marshal and respond to emergencies 

  • Support maintenance schedules and health and safety standards 

  • Carry out reception duties and handle post and goods 

Selection Criteria

  • Proven experience in building maintenance and customer service 

  • Strong leadership skills and ability to supervise a team 

  • Practical DIY skills and understanding of health and safety regulations 

  • Proficiency in Microsoft Office and basic IT skills 

  • Excellent communication, both verbal and written 

  • Flexibility to work in a dynamic environment 

Application Process: 

To apply for this position, please submit the following documents as part of your online application: 

  • Covering letter/supporting statement 

  • Curriculum vitae (CV) 

  • Contact details of two referees (only contacted if you are successful) 

We are committed to equality, diversity, and inclusion and welcome applications from candidates of all backgrounds.  

Only applications received before 12 pm on 8th September can be considered. 

Interview will be held in person on 15th September 

View or Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where ( you saw this job posting.

Job Location