Senior People Operations – HR Manager, France


Company Description

We are champions of rail, inspired to build a greener, more sustainable future of travel. Our purpose is our momentum. It makes us feel good because we know we’re doing good. As we lead the way to a greener future, we do it together. We’re all about connections – with each other, with our customers and with the world. Just as our platform brings the world together, it’s our ambition that connects us. We motivate each other to go beyond our limits, to experiment, to fail and to always grow.

With over 110 million visits every month to our platform and £4.3 billion in net ticket sales, we’re always innovating and making moves towards our final destination — a world where travel is as simple, seamless, and affordable as it should be.

And we couldn’t do any of it without our incredible people driving us forward. Today, we’re a FTSE 250 company that’s proudly home to more than 1000 Trainliners from over 60 nationalities across offices in London, Paris, Barcelona, Milan, Edinburgh, Berlin, Madrid and Brussels. It’s this diversity that energises us and makes us stronger, helping us to achieve amazing things.

With our sights firmly set on further European growth, there is no better time to jump on board this high-speed train and be part of our continued success.

Great journeys start with Trainline.

Job Description

The role of the Senior People Operations Manager is to provide seamless HR operational support to all employees in our Paris office and to support on benefits and reward.

The role will have accountability for all touch points of the entire employee lifecycle from the offer process for new hires, to onboarding, payroll and benefits administration, bi-annual pay reviews, job changes through to leaving.

Their stakeholders include the Talent Acquisition Team, HRBPs, all Paris based employees as well as the broader Trainline Management community.


  • Take ownership of HR operations for the entire employee life cycle in France
  • Working closely with the HR Business partnering team and people managers to advise and support on all HR topics from hiring, performance management, promotions, job changes and local policies.
  • Lead on payroll activities for FR based employees.
  • Maintain and lead on updating HR systems with France based employee data, ensuring the safety of our data, as well as driving efficiency in providing the best service to our management population and employees.
  • Working with the wider people operations team in reviewing and developing HR policies and benefits to ensure Trainline is a great place to work and focuses on the health and wellbeing of our employees.
  • Working with and supporting the Head of Reward on the reward agenda including pay bands, bonus, share plans and benefits.
  • Champion data, metrics and insights and use HR data to enable the team to make intelligent decisions.
  • Pro-actively looking to improve ways of working to increase efficiency and improve the employee experience.
  • Support the corporate governance agenda including audit, DRR, Gender pay gap reporting and equal pay.


You’ll be an experienced HR professional with:

  • Proven experience leading HR Operations, HR Systems, Reward and benefits for France based organisations
  • An ability to deliver at pace in a fast-moving, growth-focused business
  • An ability to manage change and minimise complexity
  • A strong focus on continuous improvement, with an analytical and data-driven approach
  • A collaborative style that builds effective working relationships
  • Strong, clear and credible communication skills
  • Fluent in both English and French

Additional Information

Why should you jump on board?

We pay special attention to learning and development and organise quarterly company learning days as well as offering a learning budget that can be put towards resources of your choice. We will cover the costs of your professional subscriptions and give you access to our very own learning platform.

At Trainline, we care about the wellness of our employees. We host puppy therapy sessions, in-office yoga and run Mental Health First Aider training courses as well as having an Employee Assistance Program as one of our many company benefits.

We regularly throw fun social events such pub quizzes, karaoke nights and our large-scale Summer and Winter Festivals every year. Additionally, we love hosting meetups in our amazing event spaces and having the opportunity to support internal and external community groups.

We also hold companywide hackathons and our annual Trainline Tech Summit, which provides Trainliners with an opportunity to stand up and share their story, learnings, or new skills with their colleagues in a safe environment.

Our flexi-first approach

We believe in the importance of a healthy work-life balance and the value of a flexible workforce. Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. A key part of what makes Trainline special is our people and the value we get from the buzz and energy of our workplaces, and that’s why we’re proud to offer the best of both worlds. In practice this means in–office attendance at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.

Our Values 

  • Think Big – We’re building the future of rail 
  • Own It – We care about every customer, partner and journey 
  • Do Good – We make a positive impact 
  • Travel Together – We’re one team 

Interested in finding out more about what it’s like to work at Trainline? Why not check out what our employees say about us on Glassdoor? You can also find out more information by following us on LinkedIn or our ‘Life at Trainline’ Instagram account. 

We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world. 

Read Full Description

To help us track our recruitment effort, please indicate in your cover/motivation letter where ( you saw this job posting.

Job Location