Senior Specialist Account Operations – Temp 12 Months

Location:

Amsterdam – Nederland, Netherlands

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Sales Jobs

Advertiser:

adidas

Job ID:

131917624

Posted On:

16 May 2025

Purpose & Overall Relevance for the Organization:

-To support the Key Account business in order to achieve sales & profitability objectives
-To support the Senior Manager Account Operations in order to achieve departmental goals
 

Key Responsibilities:

-Creation and conversion of orderbook – communication of product availability and managing deliveries
-Communication with the Senior Key Account Managers in order to plan and develop the Key Account Management processes
-Reviewing customer requirements in consultation with the Senior Key Account Managers and working together to define the respective service level
-Customer relationship building in order to discuss current topics and gain greater insight into the organisations and business requirements of these customers
-Internal adidas collaboration (e.g. Supply Chain Mgmt/Distribution Centres) to improve current service levels
-Providing the Senior Manager Account Operations with support in projects and workshops with a view to achieving departmental goals
-Working as a key user and/or tester in system- and process-based IT projects, as well as updating and adapting the test scenarios
 

Key Relationships:

-Internal Direct Account Team: Sales, Marketing, Finance
-Internal (adidas): Supply Chain Management, Area Distribution Centres
-External (Foot Locker Europe): Operations, Planners & Buyers
 

Knowledge, Skills and Abilities

 

-Strong conflict management capabilities and excellent communication skills
-Process-oriented mindset
-Highly customer-oriented and cost-oriented approach
-Excellent working knowledge of MS Office (Excel) & SAP
-Fluency in English (written and verbal
 

Requisite Education and Experience / Minimum Qualifications:

-2 years’ experience of providing customer support in the field of customer service, sales or logistics

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