Service Advisor

Job title:

Service Advisor

Company:

Perfect Placement

Job description

Vehicle Service Advisor required in Pontypridd.

• Starting salary is £28,750 per annum.
• Targeted monthly bonus of £650; however, some are overachieving this massively as it is uncapped!
• Monday to Friday only! The business is open from 7:00am to 6:00pm, so shifts will be completed between these times.

A not-to-miss opportunity has become available for a Vehicle Service Advisor for our client’s franchised approved car dealership based in Pontypridd.In the role of a Vehicle Service Advisor, you will work alongside another Vehicle Service Advisor as well as a workshop team and shall be responsible for providing a proactive service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging, where necessary, a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, and keep customers informed of the progress on their vehicle.Current/recent experience as a Vehicle Service Advisor or in a similar capacity within an automotive business would be beneficial however our client is willing to consider candidates outside the motor trade provided you have a UK driving license with minimal points, strong and consistent experience in a customer service orientated role, and a desire to undertake an exciting new challenge in the motor trade. Overall, the successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Pinewood Pinnacle preferable) would be of high priority.What’s in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:

• Basic salary of £28,571 per annum.
• Targeted monthly bonus of £650; however, some are overachieving this massively as it is uncapped!
• Various bonus schemes, such as an accelerating % of upsell, service plan sales at £15 each, and a CSI name drop worth £5 each! Additionally, there is a Quarterly CSI bonus.
• Overtime is paid at an enhanced rate of time and a half.
• 22 days annual holiday allowance plus the 8 bank holidays, which will increase to 25 days after 3 years of service
• Full manufacturer-accredited training is provided.
• Staff discount scheme and family and friends benefits
• Company pension scheme.
• Fantastic long-term career prospects
• Working hours are Monday to Friday only. The business is open from 7:00am to 6:00pm, so shifts will be completed between these times.

If you are interested in hearing more about this Service Advisor job in the Pontypridd area, please contact Harry Woodcock at Perfect Placement Today.Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don’t settle for just any Motor Trade job – let us help you find the one to take the first step towards your dream Motor Trade career.

Expected salary

£28750 – 36550 per year

Location

Pontypridd, Rhondda Cynon Taf

Job date

Sun, 06 Apr 2025 06:55:01 GMT

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