Service Desk Analyst

University of Leeds

View All Vacancies

Applications via this advert are open to current employees within IT Services at the University of Leeds only. There are m ultiple positions available.  All other applicants, please apply via our external advert here: CSUIT1637

Grade 4 (£22,681 – £25,138 p.a.)

Are you passionate about customer service? 

Do you like working as part of a vibrant team?

Are you interested in a career in IT support?

The IT Services department are undertaking an exciting period of growth to support the digital transformation of Leeds’ largest university. We are looking for an enthusiastic person with a passion for customer service and interest in IT, to support our staff and students through this transformation. IT Services is a large, lively and diverse team, with many colleagues starting their University of Leeds journey in the Service Desk team. 

The department has a commitment to staff development and to supporting our Service Desk team to progress their careers across our wider IT service. And the department is growing, so this really is a fantastic career opportunity.

 To explore the post further or for any queries you may have, please contact: 

Alex Allen – Senior Service Desk Manager, [email protected]

Location:  Leeds – Main Campus
Faculty/Service:  Professional Services
School/Institute:  IT
Section:  Employee and Customer Engagement
Category:  Administrative and Clerical Support
Grade 4

£22,681 to £25,138
Post Type: 

Full Time
Contract Type:  Ongoing
Release Date:  Monday 04 September 2023
Closing Date:  Monday 18 September 2023
Reference:  CSUIT1636
Downloads:  Candidate Brief

View or Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where ( you saw this job posting.

Job Location