Service Desk Team Lead

Job title:

Service Desk Team Lead

Company:

Harvey Nash

Job description

Do you have a passion for leadership and a knack for exceptional support? This opportunity is to join a dynamic IT team in the healthcare sector delivering top-notch service to internal stakeholders. The Service Desk Team plays a pivotal role in ensuring the smooth operation of this organisation. You will be in charge of 16 service desk analysts and you will report into the IT Service Manager. The skills you need… * Proven experience of leading a IT service management team * Excellent Communication skills * ITIL * Strong knowledge of IT systems * Escalation management This opportunity would suit someone with excellent communication skills and they will be extremely people driven. What’s in it for you.. * Generous pension * Competitive car scheme * Flexible working * Guaranteed training and progression If you’re ready to lead a team and make a significant impact in a healthcare organisation please get in touch today! This role will be a hybrid position paying up to £35,500.

Expected salary

Location

Newcastle

Job date

Wed, 17 Apr 2024 07:28:22 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.