Service Engineer
As a Service Engineer – Ireland, you will support our customers in Ireland in all technical pre-sale activities. You will hold customer training face-to-face and online, advise customers about the appropriate solution, and represent the company in exhibitions and events. A typical day for a Service Engineer includes direct interactions with our key distribution or EPC partners (e.g., in training activities and presentations), and interfacing with our sales, marketing, and product management teams. Main tasks and responsibilities: – Supporting and Managing company’s pre-sales activities in Ireland. – Growing customer trust in company’s solution. – Promoting company’s products and increasing the demand from installers to our distributors. – Ensuring company’s closeness to the market through customer trainings and distributor events. – Building up the full knowledge of market requirements for PV and storage systems including product specifications, system design requirements, certification requirements, etc. – Transferring market requirements to product management and R&D to make sure company remains ahead of competition. Qualifications, Skills & Experiences: – A technical background such as a bachelor’s in electrical engineering or similar. Previous work experience in technical support with direct customer interaction is a plus. – Business fluent in English. – Knowledge in any other language strongly preferred. – Exposure to solar, PV, inverter, energy storage, or utility industry is a plus. – Passion for growth and renewable energies. – Strong communication skills. Ability to explain complex topics in easy words. – Analytical mindset. – Ability to travel (30-50% of the time).
Career Level
Southside Dublin
Sun, 12 Jan 2025 07:18:05 GMT
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