Service Manager – Housing First

Job title:

Service Manager – Housing First

Company:

Hightown Housing Association

Job description

Service Manager – Housing FirstHightown offer a trauma-informed, safe environment that is person-centred and supports homeless individuals to access the help they need. This could include support to find accommodation, claim benefits, counselling or signposting to specialist agencies for support with things like drug and alcohol addictions.We are currently recruiting for a Service Manager who will be responsible for the effective day to day management of our services and ensuring personalised, flexible and good quality services are delivered. The role is currently covering 5 adult homelessness services across St Albans, Hemel Hempstead and Aylesbury.What We’re Looking For:

• Leadership Excellence:First-class leadership skills with the ability to mentor and inspire your team.
• Experience: Previous experience of providing advice, guidance and support to homeless individuals.
• Communication: Excellent communication skills to effectively interact with a wide group of individuals.

As a Service Manager, you will:

• Lead and manage a dedicated team, providing support and advice.
• Oversee the service rota, ensuring full and consistent cover of all shifts, including weekends when necessary.
• Handle recruitment and induction of new staff, fostering a positive and supportive work environment.

Requirements:

• Previous experience in a similar role
• A full UK driving licence and access to a vehicle are essential for this role.

Why Join Us?

• Be part of a supportive and dynamic team.
• Make a meaningful impact on the lives of our residents.
• Opportunities for professional growth and development.

The BenefitsIn return for your hard work and commitment, we offer a considerable benefits package which includes:

• Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
• £37,929 pa for a 37.5 hour week contract
• Annual bonus based on satisfactory performance
• Monthly attendance bonus on top of your basic salary
• Commitment to health and wellbeing with the Five Ways to Wellbeing
• Ongoing professional development and support to deliver outstanding support
• Workplace pension scheme and life assurance of three times your annual salary
• Employee assistance helpline

If you are a compassionate leader with a commitment to excellence, we would love to hear from you!We are an Equal Opportunities & Disability Confident Employer.Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.

Expected salary

£37929 per year

Location

Hemel Hempstead, Hertfordshire

Job date

Fri, 23 May 2025 05:06:44 GMT

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