Service Owner Wireless and Industrial Connectivity (F/M/X) in Lyon, France

Job ID

30524

Service Owner Wireless and Industrial Connectivity (F/M/X)

Regular

My candidate profile (https://career2.successfactors.eu/careers?company=solvaysa&lang=en_US&career_ns=job_application&career_job_req_id=30524)

Solvay is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

About the role

• Our Connectivity team, composed of 30 people, is integrated in the Infrastructure and Workplace department and focuses on delivering high quality network and security services to Solvay worldwide. We provide a very large scope of technological services and operate them.

• As a Service Owner Wireless and Industrial Connectivity you will work on overseeing the delivery and management of telecommunication services to our clients. This role requires a strategic thinker with strong leadership skills, technical expertise, and a commitment to providing exceptional customer service.

• You will be accountable for:

• Lead and manage the Wireless Industrial Service team to ensure high-quality service delivery and customer satisfaction, collaborating with clients to understand their needs and developing strategies to improve service efficiency and effectiveness.

• Oversee installation, maintenance, and troubleshooting of telecommunications systems, while providing technical guidance to the team and ensuring compliance with industry standards and regulations.

• Manage vendor relationships and negotiate contracts to ensure cost-effective service delivery.

• Monitor and analyze service performance metrics, identifying areas for improvement, and preparing regular reports on service performance and project status to management.

• Stay updated with the latest advancements in telecommunications technology and industry trends.

• We offer a permanent contract based on an hybrid working mode

About you

• Bachelor’s degree in Telecommunications, Information Technology, or a related field.

• Minimum of 10 years of experience in telecommunications service management or a similar role.

The ideal candidate will be fluent in English and possess a deep understanding of telecommunications systems and Mobile technologies.

• Competencies:

• Strong technical knowledge of telecommunications systems, including IOT, LoraWan, NB-IoT, LTE-M, Private APN, Mobile Private Network (4G/5G/CBRS), Geofencing and network infrastructure.

• Proficiency in using telecommunications management software and tools.

• Fluent in English, both written and spoken.

• Behaviors:

• Proven leadership and team management skills.

• Excellent problem-solving and analytical abilities.

• Exceptional communication and interpersonal skills.

• Ability to work under pressure and manage multiple projects simultaneously.

About the pay and benefits:

• Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. While the Portugal base pay reasonably expected for this role is 56k to 70k, your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.

• Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.

• Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.

• Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses in 24 languages.

About us

• Solvay, a pioneering chemical company with a legacy rooted in founder Ernest Solvay’s pivotal innovations in the soda ash process, is dedicated to delivering essential solutions globally through its workforce of over 9,000 employees. Since 1863, Solvay harnesses the power of chemistry to create innovative, sustainable solutions that answer the world’s most essential needs such as purifying the air we breathe and the water we drink, preserving our food supplies, protecting our health and well-being, creating eco-friendly clothing, making the tires of our cars more sustainable and cleaning and protecting our homes. As a world-leading company with €4.9 billion in net sales in 2023 and listings on Euronext Brussels and Paris (SOLB), its unwavering commitment drives the transition to a carbon-neutral future by 2050, underscoring its dedication to sustainability and a fair and just transition.

• At Solvay, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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Job ID

30524

Regular