Serviceability Expert

Job title:

Serviceability Expert

Company:

Schneider Electric

Job description

Job Description:MissionAs we progress with the Serviceability Transformation of our company, we’re looking to onboard a Serviceability Expert to deploy our Serviceability Guidelines across the Product Lines of Business. Joining the Serviceability Excellence Chapter, they will be accountable for the deployment of the transformation within the Secure Power Division, especially on Cooling. As the team is quickly evolving, they will have to adapt to the current needs of the team as well as prepare for the future operating model. The right candidate for this challenging role will work most of the time with counterparts in Europe, although part of their time (~25%) will be exchanging with colleagues in Asia or North America. If you are capable of seeing our products from a services standpoint, and our services from a product standpoint, this job may be for you.Main Responsibilities:

• Lead the deployment of the Serviceability Guidelines at Squad / Project level for Electrical / Mechanical, Digital and Circular Services
• Drive the technical and business enablement of Services through Product development
• Facilitates the collaboration between Services and Product Squads
• Trains the Product LoB community on Serviceability
• Assesses offer Serviceability and provides technical / design recommendations to the Product Squads
• Identify the roadmap of projects within the Cooling LoB susceptible to have an impact on the Services growth ambitions
• Participate in the innovation phase of the Offer Creation projects prescribing features and specifications that will enable future services
• Drive the engagement of Services within the Product LoB projects with a growth mindset
• Influence the product design through the Service specifications implementation
• Evaluate Services stakes and revenues linked to offer development and offer optimization from the Product LoBs
• Reveal the customers’ needs related to the offer serviceability and ensure the integration of these needs in the offer specifications
• Participate in the life of the Agile Squads of the Offers LoBs as member of the Serviceability Excellence Chapter, representing the voice of the Services LoB
• Define and lead the preparation of the Services trainings for new offers, size application opportunity by geography and ensure regional implementation
• Identify early actions on withdrawal of existing offers and lead the engagement of the Services stakeholders in the End of Commercialization of the offer
• Develop the Project Management Plan for Service deliverables, aligned with the offer launch plan

Interaction:

• Product LoBs: Product Owners, Scrum Masters, Designers, Quality and Industrialization Leaders, EcoDesign Leaders
• Services Squads: Product Owners, Marketing Managers, Scrum Masters

Key Metrics:

• Services Attachment Rate in Business Cases
• Serviceability index for product portfolio

Skills and Capability:

• Strong knowledge and experience in Services’ Customer Applications
• Presentation and training skills
• High power of collaboration, influence, and assertiveness
• Technical background and field or design experience
• Strong initiative and self-motivation
• Critical thinking and problem-solving skills
• Planning and organizing
• Decision-making, renunciation management
• Ability to work cross-functionally with other departments
• Ability to multi-task and deliver high quality results.
• Strong synthesis capabilities and analysis
• Solid background in Secure Power (Technical, Industry, R&D), especially in Cooling
• Fluent English

Workplace: Conselve (Padova – Italy)What’s in it for you?

• Permanent contract;
• Flexibility on the job;
• Exciting work in an international company, with opportunities to lead and contribute to various projects by collaborating with cross-regional teams;
• Special training tailored to your needs and career goals;
• Development opportunities based on clear career paths to grow through experience and exposure;
• An environment where employees have equal opportunity to reach their full potential, depending on performance and personal aspirations;
• Comprehensive family leave program;

Let us learn about you! Apply today.You must submit an online application to be considered for any position with us. This position will be posted until filled.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion and our DEI PolicyAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust CharterSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Expected salary

Location

Conselve, Padova

Job date

Sat, 14 Dec 2024 01:35:19 GMT

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