Solutions & Services Architect

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. 

Description and Requirements

Digital Workplace Solutions are part of Lenovo’s Professional and Managed Services strategy and is focused on delivering world-class services to support our customers business strategy and outcomes.

Our service Portfolio consists of everything from Digital workplace solutions, like Service desk, Unified Endpoint Management and Endpoint Security offerings, to configuration, integration, support services, project management & deployment, installation & implementation, data migration and device retirement services across end user devices, on premise and cloud infrastructure and mobile devices. Lenovo also provides complex managed and outsourced solutions using flexible financial models to our valued customers globally.

We are looking for an experienced end user Solution & Services Architect that can translate business and technical requirements into business outcome focused IT solutions, that add real value. This role leads, owns and supports the pre-sales and delivery activities of digital, technology transformation solutions and services, including responses to large scale, complex customer opportunities, such as RFI and RFPs.

Position Requirements: 

• Scopes customer and solution requirements using consultative workshops, analytical techniques, customer visits, Use cases and scenarios
• Translates the requirements into architectures & solutions delivered by Lenovo
• Creates business case collateral and can create and cost solutions across the full end user spectrum
• Drives the technical certification and validation for all opportunities across customers solutions and architecture
• Thinks and acts strategically, anticipates future trends and develops solution visions
• Challenges existing processes to ensure the best value solution is provided
• Understands financial modelling and leasing concepts
• Maintains current knowledge and understanding of technology, processes, tools and tool-sets across the industry and industry verticals
• Autonomously able to work across regions and functions to achieve results with minimal supervision
• Develops, maintains and cultivates strong trusted and meaningful customer relationships at all levels, through a deep understanding of their business and business needs

Candidate Requirements: 

• Ability to interpret customers business and technical requirements and translate them into IT services and solution which add real business value
• A deep understanding of digital workplace architectures, in support of complex customer engagements, and transformation programs
• End User workplace environment high level technical knowledge, including business value, use cases and transition and transformation expertise
• Experience in creating and presenting business cases which outline business benefits and show value-add and cost savings
• Experience solutioning large, complex deals including experience in creating and utilising IT services’ cost/finance models and commercial documents, and can articulate, and present these to key business stakeholders
• 5+ years’ experience in requirements definition, and be experienced in project management, change management and problem solving in a service business environment. Industry recognised accreditations in Technology, Solution Architecture, Consulting and Project Management frameworks approaches and methodologies are a significant advantage

The role reports into the EMEA Solution & Services Architecture Leader for Lenovo Solutions & Services Group.

What Lenovo can offer you:

• Opportunities for career development & growth
• Access to various training
• Performance-based rewards
• Flexible working environment (combination of working from home/office)

You will report to SSG (Solutions & Services Group) organization structure.

SSG has been focusing on the expanding IT service market, especially the digital workplace services opportunity, the growing demand for aaS (as a Service) model, and customers’ stronger preference for sustainability services. Meanwhile, SSG has continued to invest in software tools, platforms, and repeatable vertical solutions with our own IP, and focus on vertical solutions in manufacturing, retail, healthcare, education, and Smart City. We are expanding TruScale as a Service to include Digital Workplace Solutions, developing our Hybrid Cloud solutions, and exploring Metaverse solutions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations: 

• France – Hauts-de-Seine – Rueil-Malmaison
• France
• France – Hauts-de-Seine
• France – Hauts-de-Seine – Rueil-Malmaison

Read Full Description