Specialist GBS Acct & Sales Ops

Location:

Portalegre, Portuguese areas, Portugal

Salary:

Competitive

Type:

Permanent

Main Industry:

Search Sales Jobs

Advertiser:

adidas

Job ID:

133105330

Posted On:

19 June 2026

 

Purpose & Overall Relevance for the Organization

Support the business to achieve sales and market strategy objectives. Ensure a reliable, adequate, and competitive customer service level for all assigned customers of the channel. 

As part of Account & Sales Operations Stream the Invoice Management Team is responsible for performing daily activities such as invoicing, unblocking invoice documents, correcting and addressing invoicing errors and support e-transportation processes for specific markets due to some legal requirements.   

 

Key Responsibilities

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-Create UIT codes for e-Transportation process to Romania, Hungary and Poland; 

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-Be in direct contact with warehouses, carriers & transportation teams to gather needed information; 

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-Invoice management activities such as billing transmission, billing error resolution and monitoring billing due list; 

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-Uphold relationships and communication with logistics and sales; 

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-Maintain close contact with account operations, credit, VAT teams and business partners, to allow timely resolution of the topics (including problem resolution and root cause analysis); 

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-Bring ideas and support implementation of improvement opportunities; 

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-Monitoring and following up of differences between systems interfaces; 

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-Support ongoing projects for the implementation of technology solutions and act as key user and responsible for providing training to colleagues 

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-Perform financial controls over the team’s work; 

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-Supporting and standing in for colleagues working in other teams within Acct Sales OPS; 

Key Relationships

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-GBS organization (Account and Sales Operations Teams, Credit & Collections Team, Internal Controls & Compliance); 

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-Sales Management Team; 

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-Logistics; 

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-Market Finance; 

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-IT & Corporate Solutions. 

 

Knowledge, Skills and Abilities

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-Strong Finance Acumen; 

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-Experience with Microsoft office tools; 

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-Experience with SAP; 

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-Experience with Salesforce (ASSIST) is a plus; 

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-Experience in a Shared Service environment or similar is a plus; 

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-Ability to read, write and communicate in English in a business setting; 

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-Ability to pay close attention to detail and high degree of customer orientation; 

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-Good Problem solving and analytical skills; 

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-Ability to meet deadlines; 

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-Self-motivated and self-directed individual. 

 

Requisite Education and Experience / Minimum Qualifications

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-Degree in Accounting, Business Management, Finance, Economics, or related areas; 

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-High level of customer orientation and communication skills; 

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-2-3 years of working experience in providing customer support in the field of customer service, sales, or logistics; 

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-Broad and deep theoretical understanding of job function. 

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