Student Activities Coordinator (Events)

Imperial College London

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Job description
Job summary

Imperial College Union is the Students’ Union at Imperial. We are separate to the College, but we work closely with them to make a positive impact on the experiences and outcomes of all Imperial College students from all backgrounds.

We are currently looking for an impassioned and self-driven individual to join our CSP (Clubs, Societies and Projects) team to deliver exceptional service to our students, through engaging with the 370+ student groups, which deliver an incredible range of world-class opportunities to their members. 

You will act as the first point of contact for CSP leaders and will drive improvements of activities and events including administering risk management, facilities, finance, training, and a wide range of administrative processes. A significant part of the post includes supporting the safe delivery of activities through risk management steps and working within our sports partnership to ensure Imperial Athletes sporting activities are safe. You will develop strong communities and networks within the university and maintain key working relationships.

The successful candidate will be committed to using their skills and knowledge to empower CSP leaders and will have personal experience of higher education. The role will require excellent administration and organisational skills, a methodical approach to managing information and sophisticated interpersonal skills. Ideally you will have experience with event and trip administration, providing exceptional customer care and working with and training volunteers. You will be able to operate with autonomy as well as be able to balance competing priorities.

The role sits within the Directorate of Membership Services and the post will have a cross-departmental focus to ensure our training package, volunteer support and all processes are equitable and effective for all student groups.

Duties and responsibilities

The Student Activities Coordinator (Events) is tasked with coordinating the delivery and development of events run by student-led Clubs, Societies and Projects (CSPs).
The role is responsible for ensuring that student volunteers are able to deliver their activities and events safely, and ensure students have a high-quality service and experience on their journey as a volunteer. 

The role is responsible for supporting the: 

•    delivery of CSP Events, tours / trips, and activities
•    Development and Support for CSPs in relation to events and activity

Alongside the Student Activities Manager (Events & Activities), elected Officer Trustees, and the wider Student Activities Team, the role will support the delivering of a high-quality support service for CSPs.

Essential requirements

  • Experience of programme or project administration, management, and delivery 
  • Experience of building and maintaining relationships with a diverse set of people and stakeholders
  • Experience of designing, facilitating and evaluating learning and/or training
  • Experience of supporting and coaching volunteers to achieve their aims
  • Knowledge of structures, issues, and trends affecting Student Activities in Higher Education.
  • Knowledge of working within democratic structures such as the charity sector or similar institutions.
  • An understanding of equality, diversity and inclusion issues in practice
  • Excellent communication skills, both written and oral, with the ability to relate to people at all levels
  • Excellent administration, organisation, and time management skills
  • Ability to provide excellent customer service 
  • Competent IT skills: Microsoft 365, social media platforms, and digital/online learning tools
  • Ability to formulate development plans for activities and services
  • Ability to work effectively on your own as well as in a team
  • Ability to work in a fast-paced and changing environment, under pressure and to deadlines, with an eye to detail
  • Ability to influence, including those outside of the team and those without direct responsibility to and for
  • Ability to use data and insight to improve practice

Further information

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.

To apply for the role please complete the online application form.

Please note that role is a Fixed Term (maternity cover) contract.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement. 

Should you require any further details on the role please contact Lucy Brown (Events and Activities) via [email protected] .

Applications close on Monday 1st January 2024.

Interviews will be expected to take place week commencing 8th January 2024.

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