Student Centre Customer Service Assistant

University of Westminster

There are 3 posts available, 2 posts are full time, 35 hours per week and are fixed term until 30 November 2023. 1 post is part-time, 28 hours per week and fixed term until 30 November 2023 part time salary £23,787.20 per annum (Incl. LWA)

The positions will be based at each of our campuses (Cavendish, Marylebone and Harrow campus). All positions will be required to work across all our sites. The posts are positioned within the Student Centre team delivering first line support for the majority of the University’s student services.

The post holder will enjoy working on busy service points and answering customer enquiries in person, over the phone and online. They will appreciate working in a dynamic and changing environment, with opportunities to learn and develop skills.  The successful candidate will have previous experience of customer service and meet the criteria set out in the person specification. They will work well with a diverse range of customers and have excellent communication and information handling skills. They will also enjoy working collaboratively and flexibly as part of a number of teams.

To apply for this vacancy please click above. Further information can be found in the job description and person specification, which can be accessed through link below.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders. 

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

Closing date: midnight on 4 June 2023

Interviews are likely to be held on: w/c 12 June 2023

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