Student Data and Systems Officer (Operational Support)

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About the vacancy: The Student Data and Systems (SDS) service supports learning and teaching at UWE and helps enhance the student experience. 

The SDS community works together to join up our various business and system areas so that we do not work in siloes but contribute to a “Team UWE” approach to stewarding our student data and systems.  We now have four vacancies for officers to join us in three of our teams: one within our Curriculum Infrastructure and Data team, one within our Student Journey team and two in our Operational Support team.

The Curriculum Infrastructure and Data team take the lead for updating and stewarding our curriculum data across a number of key systems including the curriculum and student master systems.  The Operational Support role is part of a team that supports our user community with a number of specialist systems, including those that support professional practice placements and attendance and engagement monitoring.  Our Student Journey team supports a range of systems across the student journey, and are key to delivering an excellent student experience.

About you: You will bring your skills in customer service and delivering a service in a complex organisation, along with the ability to provide information stewardship / reporting / documentation, prioritising your workload to ensure deadlines are met and that service enhancement is at the core of our endeavours.  You will have the opportunity to use your strong analytical and solution-focused skills, and explore ways in which you can contribute to the wider student data governance agenda.

Working with internal and external stakeholders, you will be a good communicator who is able to build productive working relationships and work collaboratively to support the delivery of our services.  We would also encourage you to seek innovation in the way we do things, and contribute to our continuous improvement agenda.

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed, while we continue to develop incredible new facilities  to enhance our offer even further.

The campus has excellent transport links ; we are within walking distance of two train stations , our bus terminus connects us to the local bus and metrobus network and we also have a range of cycling and changing facilities.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 32,000 students, 250,000 alumni and 4,000 staff from across the globe. We are both globally connected and regionally embedded, with a strong network of employer and partner connections.

We have a lot to be proud of at UWE, our achievements  include scoring above sector average for student satisfaction, we are ranked 24th in The Guardian Best UK Universities 2023 and 39th in the latest Times Higher Education ‘Table of Tables ‘.

We are an ambitious and values led  university. We’re focused on solving future global challenges through outstanding learning, world-leading research and a culture of enterprise and we are looking for people who share our core values to help us achieve those aims. 

With inclusivity as a core value, UWE Bristol recognises the power of a truly diverse university community . We support and celebrate the diversity of our staff and students as a key driver for innovation and success, promoting pathways and achievements to inspire and generate confidence and ambition.

In addition to progressive pay rates, we offer a wide range of employee benefits including:

• a generous holiday allowance of 25 days
• up to 12.5 bank holiday/closure days per year
• career average pension schemes available for all staff groups
• access to employee assistance programme
• 1st month free to our Centre for Sport facilities for all new starters
• family friendly policies and wellbeing initiatives
• onsite nursery at our Frenchay Campus
• option to participate in the cycle to work scheme
• access to a wide variety of in-house training courses and development programmes

Add your individuality to ours

Proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always on the lookout for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing staff community of over 4,000 individuals and find yourself in a stimulating and supportive environment where you’ll thrive. Add your individuality to ours to help set us apart.

We particularly encourage applications from Black, Asian, Multiple Heritage or Other Minority Ethnic candidates as we are currently under-represented in these areas within UWE Bristol however all appointments are made strictly on individual merit.

Further information

If you would like an informal discussion about this opportunity, please contact Tracey Davies on 0117 328 2785 or email: [email protected]

This is a full-time, permanent post, working 37 hours per week. Interviews will take place mid-October.

This post is available on a job share basis for applicants wishing to work part time

As a Disability Confident employer, we welcome applications from those who identify as having a disability.

UWE Bristol is a campus-based University and it is important for our success and the delivery of an outstanding experience for our students that our campuses are dynamic and vibrant places to learn and spend time. This role therefore requires some campus based activity to work with others and ensure you are an integral part of the UWE family, alongside the opportunity for some remote/home working.

The University’s normal practice is that new appointments will be made at the starting point of the grade.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role candidates must therefore be able to provide their own right to work in the UK.

Should you be shortlisted you will be asked to provide your right to work documents at your interview. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable.

Please note that UWE does not cover any visa or health surcharge costs.