Student Investigation and Resolution Officer

Oxford Brookes University

The post is to cover Maternity leave for 18 months.

An exciting opportunity have arisen in the Student Investigation and Resolution Team. The team manages all academic appeals, student complaints, conduct cases and exceptional circumstances applications for the University. Student Investigation and Resolution Officers are involved in all casework, investigating cases, making decisions and looking for solutions for students and the University.

Candidates should have experience working within a regulatory framework and have a good understanding of issues in the Higher Education sector

The role:

• You will be a key figure in the Academic and Student Administration (ASA) Directorate,

• You will manage your own casework relating to academic appeals, student complaints, conduct cases and academic conduct, utilising effective decision making skills.

• You will liaise with internal and external contacts, e.g. Thames Valley Police, Associate Deans for Student Experience, ASA Deputy Directors, the Information Security Team, Student Support Services.

Please see the job description and person specification for more information.

Interviews are expected to take place on  Interviews 16th October 2023.

You will also enjoy the benefits of working at Oxford Brookes University with up to 38 days holiday, rising to 41 days holiday (this includes 13 Bank Holidays and Concessionary Days), a generous Local Government pension scheme (19.2% Employer contribution rate), cycle to work scheme and access to a variety of university facilities (Brookes Nursery, Gym and sports facilities). For more information about benefits please see the document ‘All about Brookes’ below.

CV and Personal Statement:

As part of the application process all applicants are required to complete our online application form by clicking on the “Apply for Job” button below.  All parts of the application form should be completed and in the section of the form called “Supporting Documents”, applicants must upload their CV and a Personal Statement.  To complete the Personal Statement part of the application, applicants must download the Personal Statement document which is part of the advert below and complete the form, providing examples and explaining how they meet each item detailed on the document.  The Personal Statement must then be uploaded to the application form along with the CV.

At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.

As a Disability Confident Employer, we guarantee to interview any disabled applicant who meets the essential selection criteria.

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