TECHNICAL SUPPORT SPECIALIST

Job title:

TECHNICAL SUPPORT SPECIALIST

Company:

W&H Sterilization

Job description

W&H Sterilization is a global player in the medical market. We are part of W&H Group, one of the leading manufacturers of dental transmission instruments & devices in the world, with 1300+ employees and products sold in over 130 countries.
We are looking for a talented and passionate Technical support specialist to strengthen our Team in Brusaporto (BG).THE IDEAL CANDIDATES
We’d welcome applications from candidates with:

  • English knowledge: Fluent (equivalent to C1/C2);
  • German knowledge: Wished;
  • Experience in imaging software (X-Ray);
  • Experience in IT/network configuration;
  • Basic knowledge of Microsoft Office Suit (Excel, Word, Power Point);
  • Passion for technical fields or applications;
  • Good team working attitude and skills in creating and maintaining relationships;
  • Problem solving;
  • Good communicator;
  • Willingness to travel abroad;
  • Full-time availability.

Either Italian or foreign applications are welcome!WHAT YOU’LL BE DOING IN THE ROLE
The ideal candidate will be part of a dynamic and international working team and context, providing commercial and training support to customers not only via e-mail or telephone but above all through periodic visits to their offices in Europe and all around the world. The following tasks are included: drafting simple technical documents in different languages, handling product claims, maintaining and managing political relationships with subsidiaries and distributors, holding technical training courses to the technicians.OUR OFFER
We are passionate about learning, and we offer the opportunity to attend academic classes, professional courses and training in general to develop hard and soft skills.
We offer time flexibility and we promote well-being activities through a WHP Team and a welfare platform.
The ideal candidate will be required to work on site (offices in Brusaporto – Italy) for at least two years in order to be trained and supported.THE SELECTION PROCESS
Suitable applicants will be contacted for an initial phone call, then a more in-depth videocall may follow, and eventually an in-person interview at the Company.

Expected salary

Location

Bergamo

Job date

Wed, 02 Apr 2025 22:30:49 GMT

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