Tom Ford | Field Education Manager (Fixed Term Conract) in England, United Kingdom

  • Contract
  • England
  • Posted 3 weeks ago

The Estee Lauder Companies

vacanciesin.eu

Tom Ford vacanciesin.eu Field Education Manager (Fixed Term Conract)

Brand: Tom Ford

Description

POSITION SUMMARY

The Education Manager role is responsible for strategically delivering the UK&IE Education Strategy across all channels (online offline) and ultimately driving sales for TOM FORD BEAUTY & BALMAIN BEAUTY. The role requires working with internal and external stakeholders in order to execute the Brand’s Education strategy

WHAT THIS ROLE DOES

  • Deliver in-field brand, retail, and experience education nationally for both brands

  • Assess, mentor & certify Specialists/ Beauty Advisors

  • To design and deliver industry leading education programs including producing local content if required

  • Partner with retailers to execute education-led events (fragrance conferences, masterclasses etc.) and ensure all events are carried out to the brand equity standards and guidelines.

  • Support new product launches for all Brands

  • To plan, execute and host live social events

  • Manage the UK digital education platforms designing and uploading assets and resources, writing and publishing communication to the network via Workplace

  • Work with Global teams to understand the latest education offering, regional insights, services, best practices, etc.

  • Confidently collaborate with the Sales & Education Director to ensure sales strategies and new launches are executed to meet or exceed targets.

  • Brand spokesperson and event facilitator for press/influencer/client events.

  • Organise & facilitate highly interactive Seasonal schools & induction seminars across both brands.

  • Attend all Global Train the Trainer trainings and cascade to UK&IE Region teams.

  • Work with marketing teams to produce UK relevant content for social channels eg IG reels, IG lives.

  • Analyse business results of flagship doors and support team to develop, execute and follow up strategies; determine underlying causes for performance deficits and recommend corrective action.

  • Lead and Partner with Area Managers, Retail Experience Ambassadors & Business Managers to ensure successful execution of at-counter events/promo sites.

  • Implement E-Learning for all Specialists / Beauty Advisors

  • Develop and evolve Workplace as a platform to engage, develop and drive the experts and sales.

  • Elevate REA skillset and Area Managers across teams to ensure the highest standards of service and customer experiences are met.

  • Identification and development of key experts to act as internal and external influencers globally.

  • Work with Global team on the launch of Balmain Beauty into the UK&IE region – implementing training schedule & supporting in recruitment of top talent in the UK&IE.

  • Budget management responsibility

  • Line management responsibility of Education Assistant Manager and an Apprentice.

Qualifications

WHAT YOU WILL NEED TO BE SUCCESFUL IN THIS ROLE

  • The candidate should have multiple years of related experience in the cosmetic industry, retail sales, education development/research or team training, high touch service and instructional design

  • Experience using and creating content with learning technology, such as eLearning development software, virtual classrooms and/or learning management systems is preferred

  • Candidates must have strong communication skills, both verbal and written

  • Outstanding computer skills are a must, including MSWord, Excel and PowerPoint.

  • Requires a strategic and resourceful thinker and a creative writing talent

COMPENSATION AND BENEFITS

  • Field-based role

  • Generous Bonus Opportunity that usually performs ahead of target

  • 25 Days Annual Leave (exc. Bank Holidays) that increases with length of service up to 29 days.

  • 1 additional day of Annual Leave to celebrate your birthday

  • Holiday Purchase scheme that enables you to get five additional days

  • Summer Fridays for five months of the year

  • Market leading Family Leave provisions

  • Generous Staff Discount & Credit

  • Benefits platform with exclusive discounts and offers

  • Mental Health Wellbeing Provisions (Unmind App and Employee Assistant Programme)

Job: Sales

Primary Location: Europe, Middle East, Africa-GB-England

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 240069

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


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