The Language Coordinator 2 role facilitates translation projects for one or more assigned languages. Its intent is to guide and align internal and external resources in achieving established targets of efficiency, quality, and cost-effectiveness for translating, interpreting, producing, and delivering products to users around the world—with an emphasis on project management. The primary objective of this role is to coordinate job tasks through the use of translation project management tools and technologies. Candidates for this position will be leaders with experience managing projects and evaluating the quality of translation work. They must demonstrate exceptional organizational and time-management skills. In addition to keeping projects on track, they must also have strong linguistic and communication skills in order to provide clear training and feedback on translation quality to team members across cultures. They must be service-oriented and willing to solve problems internal and external stakeholders.
This temporal position has the possibility to be turned into a permanent position.
- Evaluates the quality of translation, interpretation, and production work completed by internal and external resources, including the linguistic quality, on-time delivery performance, and completeness check, and ensures final delivery of project files to the requesting party.
- Uses standard processes to ensure the timely completion of projects, including managing communication, project expectations and payment with external translation providers.
- Balances translation, interpretation, and production workloads for the assigned language(s) through efficient project coordination, including file preparation, task assignment and project tracking.
- Acts as a backup Language Supervisor in his or her absence.
- Typically coordinates sensitive, confidential, high-profile projects in addition to non-sensitive, non-confidential, low-profile projects.
- Engages with external translation providers for the purposes of onboarding, training, and relationship management.
- Other duties as assigned by the Language Supervisor.
- Bachelor’s degree (preferably in linguistics, translation or a related field) or an equivalent combination of education and/or experience with a high degree of expertise (typically seen in a professional translator with at least 6 years of experience) in the assigned language and skill in writing, vocabulary, grammar, pronunciation, and syntax of the assigned language; preference given to native language speakers who meet other qualifications.
- Plus 1 years of experience in project management or a related field.Mastery of spoken and written English and at least one other language, including vocabulary, grammar, pronunciation, and syntax. Knowledge of countries, history, culture, current events, customs and values in the countries associated with the languages being translated.
- Proven skills in project management, time management, interpersonal communication, coaching, problem solving and the ability to work under pressure.
- Ability to interact with external and internal resources in a way that ensures projects are completed in a timely manner and according to client specifications.
- Ability to navigate through translation and business management tools, web interfaces, reading briefs and instructions, including entering data and downloading and uploading files.
- Ability to provide basic technical support to translation and business management systems users.
- Strong computer skills, including advanced proficiency with operating systems and Microsoft Office.
- Knowledge of Church doctrine, policies and ecclesiastical organization.
- Foundational knowledge of word processing, graphic production and language recording best practices. Familiarity with computer-assisted translation (CAT) tools.
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