Transport Customer Service Co-Ordinator

Job title:

Transport Customer Service Co-Ordinator

Company:

Gap Personnel

Job description

We are currently looking for a Transport Customer Service Co-Ordinator to work for our well-established Client based in Carrington, M31.Having previous transport related administration and customer service experience gained within a fast paced distribution environment, the ideal candidate would be flexible and accounting administration would be an advantage.Immediate start for the right candidate!Key Duties and Accountabilities (Will include but not be limited to):

• Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
• Answering and responding to all incoming calls/emails in a prompt and polite manner.
• Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
• Liaising with the management team ensuring the smooth operation of the transport department.
• Monitor and chase documentation in support of the transport operation.
• Produce statistics as and when required.
• Undertake administrative and filing duties to meet needs of the Transport Department.
• Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff
• Dealing with customer and supplier enquiries and complaints from investigation through to closure.
• Ensuring that customer requirements are administered in a timely controlled and recorded manner.
• Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.

Key Experiences and Qualifications:

• Excellent computer literacy (Microsoft Office, Word & Excel)
• Previous administration experience.
• Good numeric skills – including accuracy.

Technical Skills and Behavioural Competencies

• Well-developed verbal and written communication skills.
• Strong analytical and numeracy skills
• Good level of financial understanding
• Flexibility
• Help maintain a motivating focused team environment.
• Enthusiastic and energetic personality
• Enjoys working to deadlines
• Ability to work on own initiative, demonstrates organisational skills

The DetailsThis is a temp to perm role for the right candidateSalary: £27,735.42k / AnnumPattern: Monday To FridayHours: Flexible between 07.30 & 16:00Holiday Allowance: 28 Days inclusive of bank holidaysParking OnsiteExtra Benefits:Pension SchemeEmployee Assistance Program – Health and Wellbeing BenefitsLife AssuranceSPIRIT Awards – Peer to Peer recognitionGap personnel operating as an employment business.Gap personnel are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business.gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the jobWhilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the futureBy applying for the above position and providing your personal data to us you understand that your data will be processed in line with our

Expected salary

£27735 per year

Location

Carrington, Greater Manchester

Job date

Sat, 21 Jun 2025 00:03:48 GMT

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