Unified Communications Team Manager

Loughborough University


The position is FULL TIME and OPEN-ENDED.

Salary will be on Management & Specialist, Grade 7 £45,585 to £54,395 per annum, at a starting salary to be confirmed on offer of appointment.

A market supplement could be available for the preferred candidate based on their experience to ensure we can make an offer that aligns with the market rate for the role.

Come and join IT Services at a UK top 10 university. We are at the forefront of supporting the digital campus, protecting and securing our IT systems, and developing strategies to take us forward in a rapidly evolving world. Whatever stage you are at in your career Loughborough University provides a vibrant, dynamic experience. The atmosphere on campus is friendly and relaxed and offers fantastic facilities for staff to use.
The role is focused on providing leadership for Unified Communications team and services within the wider IT Platforms section.  Working together with the Head of IT Platforms and with senior stakeholders across the University, the post holder will support the development of mutually negotiated service roadmaps, act as an advocate for the change in technology use, and ensure services deliver value for all customers.
As a member of IT Services, you can expect:
•       a great salary and benefits package, generous holiday allowance and pension scheme;
•       a supportive dynamic working policy with flexible home/hybrid working where possible;
•       support in developing your career, allowing you to progress towards your goals in a friendly environment;
•       mentoring and development opportunities including exposure to a wide breadth of technologies;
•       to work closely with all of our partners from across the University to support digital transformation and deliver outstanding levels of service that are recognised as the best in the country by our students in the National Student Survey;
•       a superb 440-acre green site in the heart of Leicestershire with first-rate facilities, plenty of open space, gardens, and sports areas.
To be able to undertake this role you will:
•       have experience of team and service management within a large organisation;
•       have a good working knowledge of email, collaborative tools or telephony
•       be ready to engage with new systems/services and want to develop your professional skills.
•       have experience with Microsoft 365 based services.
There is a sense of pride across campus; employees are proud to be part of our continuous success and are an essential part of achieving all that we do.  It’s not just students that arrive at Loughborough for the first day of their future – we want our staff to feel the same too.
Diversity of experience, thought and perspective enriches our university and the lives of its community. It is crucial to our ongoing development as an international institution.  We strive to create a culture that supports equality and celebrates diversity throughout the campus, and we are actively seeking to make our team more diverse.
Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
Whatever area of IT you work in, if you’re looking to make things happen then we’re looking for you.

For the full job description and person specification please see here .
Informal Enquiries

Please contact the Head of IT Platforms, Joe Ashley via [email protected] . As the manager of the area you will be working in, I would like to personally encourage your application regardless of gender identity, cultural background, or disability.
Application closing date: 14 January 2024

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