Job title:
Venue & Events Manager
Company:
Neylons Facility Management
Job description
The CompanyNeylons is a Facility Management Company providing services all over Ireland. Our growing company prides itself on training and development available to all staff. We offer flexibility, career progression and a competitive start rate.Overall Purpose of The RoleThe Manager reports to the Associate Director and has responsibility for the venue and services delivered by the NeylonsLocation: Dun Laoghaire, DublinWorking Pattern: Monday To Friday – 09:00-17:00Main duties and responsibilities
- Managing of hard and soft services on site by ensuring existing Hard and Soft Service Leads/Coordinators are adhering tho KPI,s,Planners,,Rosters etc
- Ensure Cleaning is kept to a high standard
- Ensure Security personal is neat and presentable and adhering to site KPI’s and ensure cover is available coordinated through soft service coordinator
- Support the Venues events by ensuring Apleona where required can facilitate the event with staff or set up
- Ad-Hoc project works
- Support the Company marketing clients expectations for meeting bookings. Venue promotion and events
- Ensure Contract Commercial budgets are in order
- Meet with Commercial analyst on month end financial discussions
- Ensure any additional costs are quoted and charged back to the client
- Prepare monthly client report on site activities and energy spend via energy elephant
- Support on-site INK café with rosters, HACCP and recruitment etc
- Promote and deliver the aims of the Company to meet or exceed the quality levels and customer support objectives central to the Company’s core business.
- Establish and manage quality measures and procedures in conjunction with the Company to enable two-way communication, ensuring feedback and continuous improvement is achieved.
- Administer formal management and reporting procedures.
- Maintain all project documentation in order as per client standards and best practice
- Ensure safe systems of work are in place for all operations by managing and addressing the Health & Safety requirements of each function.
- Ensure compliance with all statutory and company procedures
- Suggest and implement improvements and innovations in service delivery
- Monitoring the quality of the work carried out by the workforce through random audits and the ongoing review of projects and reactive issues.
- The timely and accurate production of all client reporting requirements including the design and generation of any bespoke reporting that supports intercompany relationships and has the potential to further develop the project business
Person Specification
- Excellent customer service and communication skills
- Must possess a dynamic approach to achieving continuous improvement
- Customer focus management style
- Must be self motivated and able to motivate others
- Flexible with ability to adapt to changing environment
- Ability to bridge any gap in technical knowledge between internal team and client essential.
Qualifications and Experience
- Previous experience working in a similar role
- People Management Experience
- Proficient in computer systems
Expected salary
€60000 per year
Location
Dun Laoghaire-Rathdown, Co Dublin
Job date
Sat, 25 Jan 2025 23:36:02 GMT
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