Vice President, Investor Services Operations I

Job title:

Vice President, Investor Services Operations I

Company:

BNY Mellon

Job description

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role Vice President, Investor Services Operations I to join our Investor Services team. This role is located in Wrocław – [HYBRID]. In this role, you’ll make an impact in the following ways: Conducts, analyzes, and reports on transfer agency operations activities for clients of high complexity Leads client onboarding and internal conversions Conducts key metric reporting Consults and provides oversight to daily Transfer Agency processes Assists management in the day to day operations of the business Resolves the most complex escalated issues Develops and updates review processes and procedures to reduce risk and enhance efficiency Updated key controls/processes to identify potential risk Leads project management for the most complex initiatives and/or onboarding new, complex clients Develops relationships with technology and line of business teams as Subject Matter Experts to develop business requirements and test development Analyzes business data to identify trends to mitigate risk or enhance client relationships Identifies and develops new products/services to increase revenue May lead client engagement regarding new products, services, or key business changes Provides commentary on industry trends Represents the department at key business meetings such as technology development priority and client engagements To be successful in this role, we’re seeking the following: Bachelor’s degree or the equivalent combination of education and experience is required 5-7 years of total work experience preferred Experience in transfer agency operations preferred At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Expected salary

Location

Wrocław, dolnośląskie

Job date

Sun, 22 Jun 2025 01:41:56 GMT

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