WAITER / WAITRESS

Job title:

WAITER / WAITRESS

Company:

Milano Club

Job description

Job purposeThe Waiter is responsible for providing exceptional dining service to members and guests at the exclusive member club. They ensure a memorable dining experience by delivering attentive, personalized service and maintaining high standards of professionalism and hospitality.Main Activities and Responsibilities:

• Greet guests warmly upon arrival, escort them to their tables, and present menus.
• Take food and beverage orders accurately and efficiently, making recommendations as needed.
• Serve food and beverages promptly and courteously, ensuring proper presentation and adherence to member preferences.
• Monitor tables throughout the meal, anticipating guests’ needs, and promptly addressing any requests or concerns.
• Clear tables and reset for the next service, maintaining cleanliness and organization in the dining area.
• Collaborate with kitchen and bar staff to ensure smooth service and timely delivery of orders.
• Assist with special requests, dietary restrictions, and accommodations for guests as needed.
• Handle billing and payments accurately, processing transactions and closing out checks.
• Maintain knowledge of menu items, including ingredients, preparation methods, and wine pairings, to provide accurate information to guests.
• Assist in maintaining inventory levels of dining supplies, including linens, tableware, and condiments.
• Manage other activities relating to or resulting from what is indicated in the previous points.

Key Competencies:Required Education and Experience:

• High school diploma or equivalent required; additional education or certification in hospitality or related field preferred.
• Previous experience (1-2 years) in a similar role in a fine dining restaurant, hotel, or private club setting preferred.
• Knowledge of English is a plus

General Knowledge and Technical Skills:

• Basic knowledge of food and beverage service techniques, including tray service, wine service, and tableside presentation.
• Familiarity with POS systems and basic math skills for handling transactions.

Personal and Interpersonal Skills:

• Excellent customer service skills, with a friendly and professional demeanor.
• Ability to work effectively as part of a team and collaborate with colleagues to ensure smooth service.
• Strong communication skills, with the ability to communicate clearly and effectively with guests and colleagues.
• Attention to detail and a commitment to maintaining high standards of quality and service.
• Professional appearance and demeanor, with a passion for hospitality and a willingness to exceed guest expectations.

Only applications complete with CV and recent photo will be considered.We offer a competitive salary commensurate with experience and qualifications, along with a comprehensive benefits package including health insurance, retirement savings plan, and paid time off. This is an exciting opportunity to join our team at The Wilde Club in the hospitality sector. If you are passionate about delivering exceptional service and contributing to our vibrant atmosphere, we encourage you to apply. We look forward to reviewing your application! Thank you.

Expected salary

Location

Milano

Job date

Thu, 10 Jul 2025 22:24:14 GMT

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