Information Management Officer (INT10311)

The Role:

Oxfam Syria is looking for Information Management Officer

JOB PURPOSE:

The Information Management Officer (IMO) is a position within the MEAL unit under the supervision of the MEAL Advisor. Oxfam in Syria seeks to strengthen and renovate data and information management systems that will enable improvement of internal management, program/project performance and evidence-based decision-making. Within this context, the Information Management Officer will develop, maintain, and support information management systems to support project/program implementation. IMO will plan, design, organize and coordinate the collection, compilation, consolidation, and analysis of data for project/program progress and outcome and impact monitoring. Feedback to planning processes and ensures better data management system. The IMO will support in the setup of the Information management System and will have responsibility for designing and maintaining the data bases and strengthening the system, building capacity of Oxfam and Partners organisation staff. This includes collecting, compiling, and analysing relevant data specifically based on the project process, output, outcome, and impact indicators.

DIMENSIONS OF THE ROLE:

• Work closely with the programme (includes Thematic Coordinators, Hub Team Leaders, Area Managers and MEAL team in Hub offices.
• Commitment to Oxfam’s overall aims and policies including demonstrable commitment to gender equality and equal opportunities in all aspects of Oxfam’s work.
• Problems vary and include a combination of routine and complex.
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• Work pattern is a mixture of reactive and project work and strategic planning.
• To coordinate with and be the point of contact for teams indicated as being in your remit, in relation to data protection and privacy.
• Communication is largely with internal staff, (including internationally) also with external contacts and target audiences to support operational and strategic work.
• Analysis and communication of complex information in a simple way is required to a wide audience.
• Spend 50% of working time in hub offices providing support on information management systems to staff at hub level.

KEY RESPONSIBILITIES:

• Support in designing, improvement, and operationalisation of the IM system in Syria including working to build synergies and aligned reporting and processes across all Hub Offices & Country Program, Region and HQ.
• Manage the Realtime databases/system at CO that ensures the availability of all required information based on program/project performance indicators.
• Enhance the current IMS in place and support the roll-out and development of new databases in collaboration with the Programmes and MEAL Team.
• Support with the visualization of data, including GIS data, using relevant software such as QGIS, Adobe Illustrator, Power Bi, Excel, SCTO etc.
• Contribute to the quantitative analysis data using relevant software applications such as Excel, STATA and/or R Programming.
• Design or contribute to the development and implementation of information management strategies and systems.
• Design and deliver tailored IM training packages in line with the priorities.
• Responsible for productions of maps & other geographic information products in coordination with MEAL Advisor and Thematic coordinators as well as charts and info-graphics materials
• Monitor the quality of data and information management activities at CO and Hub offices for integrity, veracity, reliability, and credibility as well as compliance with standards and norms.
• Integrating, archiving, and extracting large datasets for cross referencing and statistical analysis, designing workflows and data collection models where necessary
• Improve data quality through field support, capacity building, monitoring and feedback.
• Ensure and promote data security, data protection and responsible data-sharing.
• Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
• Promoting the collection of baseline data and indicators
• Writing data queries for analytical purposes using SQL, R script etc.
• Create operational data management systems to enable effective analysis and monitoring including data quality control protocols and standards for validation and sharing of data.
• Produce visual information such as tables, graphs, and other infographics in suitable format for reporting and illustration purpose.
• Support the promotion of data and information sharing within the Oxfam, region and HQ and humanitarian community.
• Develop and maintain an information management strategy, in consultation with the country office(s) concerned, including internal information flow.
• Act as a data protection focal point by ensuring the awareness of staff and partners on data protection, breaches, and responsible data management.
• Promote privacy and security by design and default in all data collections tools and systems for all data processing activities.

•Engage with Privacy team contact if feels uncertain about certain about any data protection related matter.
• Prepare information as requested by MEAL team and program staff and create dashboard or for easy data presentation.
• Coordination with Area Managers regarding field operational needs.
• Represent Oxfam at Damascus or other Governorate level, when required.
• When requested, attend relevant sectoral coordination meetings to identify opportunities for integration of data collection activities, harmonization, secondary information sources etc.
• Any other task (s) assigned by Line manager.

What we are looking for:

We’re looking for a candidate who cares about Oxfam’s mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

Experience, Knowledge & Competencies:

Essential:

•  Self-Awareness
• System thinking
• Strategic Thinking and Judgment

In addition:

• Minimum 2-3 years’ direct experience in IM system designing in Livelihood, Emergency Response and WASH sectors.
• Bachelor’s degree preferably in data science/IT/Computer science, or relevant is desirable.
• Proven and demonstrable knowledge and experience in statistics, data analysis and/or information management and visualization.
• Demonstrated experience with electronic data collection procedures and solutions (SurveyCTO) & in quantitative analysis highly desired including the use of relevant software applications (Excel, STATA, SPSS, R, Power Bi) is highly essential
• Good command of GIS software (ArcMap) and other data visualization software
• Exceptional organisational and prioritisation, and ability to deal with a varied, demanding, often conflicting and rapidly changing workload
• Strong experience of gathering, analysing, and presenting quantitative and qualitative data.
• Ability to work under pressure, ability to prioritise and commitment to meet deadlines.
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• Fluent in written and spoken English and Arabic.

Desirable:

• Knowledge in the establishment of Information management systems in realtime
• Expert in development of Real time monitoring dashboards
• Minimum 1 year of experience in writing algorithms for database designing
• Minimum 1 year of experience in writing script for R.
• Familiarity with the Core Humanitarian Standard is an advantage.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.