Senior Business Analyst

Job title:

Senior Business Analyst

Company:

Boden

Job description

A BIT ABOUT THE ROLEMarketing is a vital channel for reaching our customers and leading the growth of our business. We are seeking an experienced and skilled Senior Business Analyst, with an interest in Marketing Technology and how to orchestrate customer data effectively to reach our customers in the best possible way.You will be the key person to take responsibility for requirements of our customer data feeds and integrations with multiple Marketing systems.You will also be an important point of contact for the Boden Marketing teams to help them adopt new technology and ways of working, and to help solve problems with the data.BENEFITS AT BODEN

• Flexible hybrid working
• Targeted annual bonus scheme
• Generous Boden clothing allowance and 30% discount on all current clothing ranges
• Holiday increase with years of service
• Portal with an array of discounts and cashback offers on retail and entertainment
• Group personal pension scheme and life insurance cover
• 24/7 Virtual GP service for you and your household
• Free onsite parking, teas & coffee stations and subsidised café with free toast for breakfast

ROLE RESPONSIBILITIESAnalysis & requirements management

• Responsible for conducting complex analysis tasks, strategy analysis, benefits realisation and using a variety of specification tools and techniques to suit the complexity and audience.
• Understands the technology of the business well enough to shape initial problems to solutions that can be evolved iteratively with technical teams. Additionally, has good knowledge of the architectural direction of the department and can challenge potential solutions using these principles.
• Champions the improvement of analysis and requirements gathering methods and processes with particular attention to Agile techniques. Drives incisive and clear analysis of complex programmes.
• Work with the solution architects and delivery teams to establish system capabilities and ensure customer needs are interpreted into suitable designs, documenting as-is/to-be flows and recommend where current or new products are suitable.
• Makes themselves understood when communicating complex issues using a range of outputs / techniques. Promotes open communication of ideas and solutions when communicating with stakeholders and is considerate of differing viewpoints.
• Turn high level epics into detailed stories capturing both functional and non-functional requirements with acceptance criteria. Work with developers during the delivery of these stories to clarify issues and perform further analysis to alleviate blockers.

Collaborating working and stakeholder management

• Be the primary point of contact for the technology needs of a business unit, working with other BAs in your team and Product Owners to map requests for development to the correct team. Manage the communication with these stakeholders ensuring they are clear on when changes will be delivered and the reasoning behind prioritisation decisions.
• Work effectively with senior business and IT stakeholders. Taking a holistic view of business requirements to ensure business objective and perspective is understood and shared when working toward the solution.
• Support an environment where everyone in the business feels they are able to contribute ideas and give feedback on our products.
• Recognise differences in opinion or approach with the ability to bring this together work towards a consensus in order to maintain progress towards the best solution.

Third party supplier management

• Support scoping and analysis of 3rd party services.
• Support RFP processes with 3rd party providers.
• Support integrations and implementations of 3rd party services.

THE EXPERIENCE WE ARE LOOKING FOR

• Skilled in communicating to both solution architects, developers, and business users the design and impact of the changes to the customer as well as internal teams.
• Demonstrate experience of working on data flows between systems and different types of integrations.
• Confident when communicating with all levels of business.
• Excellent written communication and attention to detail.
• Experience working with Marketing technology, preferable but not essential.

A BIT ABOUT YOU

• A proactive, solution driven attitude is demonstrated at all times.
• Superb written and verbal communication skills at the right level of detail dependent on the audience.
• Excellent people skills and can influence at all levels with a positive attitude.
• Flexible in approach and strong on teamwork.

We want Boden to be the place everyone wants to work. Friendly and open, understanding and supportive. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality.We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.#LI-HW1

Expected salary

Location

London

Job date

Sat, 20 Apr 2024 01:15:53 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.