Account Manager

Job Details

Description

The primary responsibility of an Account Manager is to proactively grow and retain revenue of assigned customer accounts and/or of an assigned territory, through mining and identifying new opportunities within existing customer companies and prospects, and liaising with internal engineering support whilst maintaining customer relationships with existing contacts.

What you’ll do:

• Consistently develop and nurture a pipeline of new business (additional contacts/opportunities within existing customer accounts and newly introduced contacts/companies)
• Implement action plans to generate new sales within multiple existing customer companies
• Identify new business opportunities by profiling prospective companies
• Achieve outbound calls, connects, pipeline, and close rate expectations
• Support the Customer Service team, Application Engineers and Quality teams as required to ensure 100% customer satisfaction

What it takes:

• 3-5 years of experience in a customer facing role
• Ability to understand and communicate the technical aspects of Protolabs services
• Ability to multi task and prioritise workload
• Able to work in a fast paced, goal orientated environment
• Resilient, Strong objection handling skills 
• Independent, dependable, resourceful and self-motivated

What’s in it for you?

• We are a growth orientated company, this also applies to your development journey at Protolabs, which is supported with regular employee feedback and discussions
• There is an open and welcoming corporate culture across Protolabs’ global business
• We live by our values: trust, teamwork and achievement
• A family sized team in a fast-growing international group
• Quality work environment in the Savoie Technolac business park (pleasant setting, sports activities, proximity to the Lac du Bourget, carpooling spot, bicycle path), fully equipped lunchroom, free hot drink dispenser
• Advantageous family health covering insurance
• Access to the benefits platform « club-employés »
• Time Saving Account (C.E.T. Compte Epargne Temps)
• Possibility of hybrid working
• Extensive e-learning platform with over 300 training courses

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