Senior Engagement Manager h/f in Lyon, France

Job Family: Research & Development

Req ID: 445940

We are an innovation leader in automation and digitalization . Passionate about technological innovation and closely collaborating with partners and customers, we care about the digital transformation in the process and discrete industries. With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain.

The portfolio of Siemens Digital Industries Software supports all industrial sectors (Automotive, Aeronautics, Electronics, Energy, Pharma, Cosmetics, FMCG…) in their digital transformation. Come and show your resourcefulness alongside us and give new meaning to your career in a dynamic, innovative and humane environment!

Your mission

We look for an experienced Engagement Manager to support the growth and transformation of the Consulting and Services teams.

We are searching for a commercial referent of the service, responsible for the development of service proposals for transformation programs for our PLM and MOM technologies. Your responsibilities will include developing and monitoring service opportunities associated with our software on medium and large size engagements, with a significant Cloud / SaaS transformation strategy. You ensure the implementation of a robust commercial strategy and the commercial support of the project teams during the execution phase.

Ensure optimal customer experience from the first phases of construction of offers to the final delivery of the project and establish lasting relationships with our customers!

• Maintain and develop business relationships within client accounts, drive the positioning and value of client engagement to ensure a consistent and professional experience for the client throughout projects

• Together with the sales and pre-sales team, identify and manage engagement with all relevant external and internal partners

• Rely on your commercial skills to develop service contracts by ensuring that the project can be delivered within the objectives of time, budget and quality

• Lead the commercial negotiation of the Services with the client, in collaboration with the Sales teams, and clearly establish the conditions for implementing the project

• Support the company’s “Move to Cloud” strategy by building adapted service offers

• Achieve assigned service order and margin targets on existing and new named accounts

• Provide presentations to customers in order to win new software and service opportunities

• Work with Service management to request and assign qualified and experienced resources to key Siemens project positions and ensure proper organization for project execution

We advertise this permanent contract role in the location of our offices (Châtillon – Paris, Lyon, Toulouse, Nantes) but we are flexible in terms of candidates ‘ location (in France). The position is to be filled as soon as possible (Status – Cadre).

Keys to success

• Entrepreneurial spirit : business acumen – running business as if it were your own business, with good risk management

• Audacious : creativity in the construction of the response to the challenges of our customers

• Team spirit : recognizing the value of teamwork, favor the success of the group and listening to others

Other qualifications

• Degree in Engineering

• Experience in establishing or delivering service offers for Digitalization projects , within service or software companies

• Experience in managing a partner ecosystem, Value Added Resellers, System Integrators

• Experience in management of a team in a service organization

• Knowledge of the PLM, CAD, MOM, ERP market /other industrial softwares

• Deep understanding and experience in customer processes of product development, process/production, maintenance

• Understanding of software deployment and service delivery strategies (Agile, Waterfall, SAFE etc.)

• Strong communication skills in French and English

• Good ability to build relationships, persuade and influence at all levels

• Adaptable and flexible; quick response to requests/requirements

• Knowledge of Teamcenter, Opcenter, Polarion is an asset

Why us

Working at Siemens Digital Industries Software allows you to evolve in an international context and in a high-tech environment. You will benefit from a favorable framework for your development and success.

We value diversity, inclusion and collaboration of different thoughts, backgrounds, experiences and expertise , at all levels and dimensions of the organization. That is why Siemens Digital Industries Software recruits and recognizes all talents.

Need help applying?

Talent Acquisition Partner: Zuzana Markuskova

Contact our team at: 00 39 347 685 59 26; [email protected]

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