Business Senior Analyst – Workforce Operations Support

Job title:

Business Senior Analyst – Workforce Operations Support

Company:

Citigroup

Job description

Post location: Citi Solutions Center, Warsaw, Prosta 36Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your excellent analytical skills to Citi’s Human Resources (HR) Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.This is a fixed-term role until February 2026 and we can offer you a temporary contract as a replacement for an existing employee.Team/Role Overview:Workforce Senior Analyst is responsible for providing operations support services in coordination with the Operations – Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.The Incumbent will work across the following regions: The United Kingdom, Europe, Middle East and Africa.What you’ll do:​Oversee Risk & Control agenda (incidents, audits, records management, SharePoint system attestations etc.) and reportingCoordinate UK, Europe & MEA (Middle East and Africa) data gathering & analysis between respective HR Operations Team Leads (Interview Scheduling/Early Careers, Onboarding/Right To Work, Background Screening)Provide operational updatesTrack & report Talent Acquisition Operations (TAO) headcount (attrition/backfills, Leave of absence, Resources)Support engagement initiatives (i.e. All Hands Calls) & Voice of Employees (VOE) agenda (budget, initiatives)Monitor Russia Localization Project with the regional HR (Human Resources) counterpartsDrive data clean ups (SharePoint structure & entitlements, Workday system entitlements review, removal of legacy teams reference etc.)May be required to temporarily support operational activity of the Talent Acquisition Operations team as/if required due to workload/as a back up of other Team LeadsWhat we’ll need from you:4-5 years of relevant experience within HOperations Support or a similar areaSolid background in managing Stakeholders across regionsExperience in analyzing business requirements, developing test plans, and discrepancy resolutionAbility to work unsupervised and adjust priorities quickly as circumstances dictateAbility to work under pressure and manage deadlines or unexpected changes in expectations or requirementsSelf-motivated and detail orientedProven organization and time management skillsDemonstrated problem-solving and decision-making skillsConsistently demonstrates clear and concise written and verbal communication skillsVery good knowledge of English (C1 preferred)Education:Bachelor’s degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.What we can offer you:By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leaveAward-winning pension plan,​ multisport, holiday allowancePrivate Medical Care Program, Group Life InsuranceConsideration for annual discretionary bonusEmployee Assistance ProgramAccess to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and DegreedFlexible work arrangements to support you in managing work – life balanceCareer progression opportunities across geographies and business lines; Mentoring ProgramsSocially active employee communities with diverse networking opportunities#LI-AD1Job Family Group: Operations – CoreJob Family: Operations SupportTime Type: Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the ” ” poster. View the .View the .View the

Expected salary

Location

Warszawa, mazowieckie

Job date

Thu, 09 Jan 2025 23:02:30 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.