Senior Network Infrastructure Specialist

Job title:

Senior Network Infrastructure Specialist

Company:

SITA Switzerland Sarl

Job description

Overview:WELCOME TO SITA’S AIRCRAFT BUSINESS UNITSITA’s Aircraft Business Unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:

• Communication – connecting aircraft and people around the world.
• Data & Platform – Turning aircraft data into valuable insight for the entire industry.
• Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient.

Ready to redefine air travel? The journey starts here, with you at SITA.ABOUT THE ROLE & TEAMThe Senior Network Infrastructure Specialist is the subject matter expert responsible for operating and implementing solutions and platforms for SITA for Aircrafts network infrastructure, including Data Center/Cloud Networks, Corporate Networks and Security.As part of a global team, you will support the uptime and availability of critical customer-facing services across multiple regions. Additionally, you will work to create more consistent, automated environments, proactively testing and tuning all aspects of the network infrastructure, monitoring, and responding to system alerts, while continually optimizing performance, security, and reliability.The role involves developing and executing initiatives to simplify, standardize, optimize, and automate network designs, tooling, and operations. This will reduce implementation cycle times, eliminate service downtime, optimize performance, and ensure compliance with security and governance requirements. Participation in a 24×7 on-call rotation will be required for escalations and troubleshooting.WHAT YOU’LL DO

• Manage daily network operations and ticketing to fulfill business and user service requests and incidents, ensuring compliance with Incident, Problem, Change, and Knowledge Management.
• Troubleshooting complex data center networks and network security problems, this role combines technical expertise with problem-solving skills to support critical IT operations.
• Lead the design, writing, and building of tools to enhance the reliability, availability, and scalability of Data Center/Cloud Networks and Corporate Networks to identify failures or issues before they reach customers.
• Enhance service reliability through root cause analysis, problem management, and code implementation to prevent recurrence of issues.
• Provide operational and emergency support while implementing automation to reduce manual intervention.
• Document processes and provide knowledge transfer and training to enhance the team’s network infrastructure expertise.

Qualifications:ABOUT YOUR SKILLS

• A minimum of 7 years of hands-on experience with complex networking technologies, including firewalls, VPN, routing, switching, load balancers, monitoring, and security best practices (Cisco, FortiGate, and Azure networking).
• Familiarity with monitoring tools and services (e.g., Solarwinds, Nagios, Azure Monitoring) and linking detected events and alarms.
• Proficiency in debugging routers, switches and firewalls and optimizing code, as well as automating routine tasks.
• Can demonstrate example of a systematic approach to problem-solving combined with strong analytical skills.
• Ability to foster a strong operations culture focused on customer service, high-quality technology implementations, self-motivated innovation, and effective problem-solving.
• Proven experience in inspiring, coordinating, and coaching Technical Operations staff, including system and network administrators and team members from Database, Platform, and Infrastructure.
• Excellent communication skills, ownership, and drive.
• A demonstrated understanding of ITIL methodologies, with ITIL v3 or v4 certification preferred.

WHAT WE OFFERWe’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it’s like to join our team and take a step closer to your best life ever.🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)⏰ Flex Day: Make your workday suit your life and plans.🌎 Flex Location: Take up to 30 days a year to work from any location in the world.🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Expected salary

Location

Barcelona

Job date

Wed, 12 Feb 2025 08:46:20 GMT

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