Senior Service Advisor

Job title:

Senior Service Advisor

Company:

Venatu

Job description

We’re Hiring: Service Advisor – NottinghamStart Date: ASAPSalary: £28,000 basic + bonus potential (OTE up to £30k)Hours:

• Monday to Friday: 8:30am – 5:30pm

• Alternate Saturdays: 8:30am – 1:00pm

About the RoleWe’re looking for a friendly and organised Service Advisor to join our team in Nottingham. If you’ve got great customer service skills and enjoy working in a fast-paced environment, this could be a perfect fit.What You’ll Be Doing

• Talking to customers both in person and over the phone-clear communication is key.

• Keeping things running smoothly in the workshop by assigning work to our technicians promptly.

• Explaining repairs to customers in a way they’ll understand and getting approval for the work.

• Ordering parts from suppliers and logging them into the system when they arrive.

• Managing email enquiries and booking in customer appointments.

• Supporting your team and managers with key admin tasks.

• Following company procedures and completing training as needed.

What We’re Looking For

• Solid experience in customer service-automotive industry experience is a bonus, but not a must.

• Confident on the phone and comfortable using computers.

• Someone who can stay calm under pressure and keep things moving.

• A team player who’s ready to pitch in wherever needed.

What You’ll Get in Return

• A competitive salary with bonus potential (earn up to £30k).

• No Sundays or bank holiday work.

• Company pension scheme.

• Staff discounts on servicing, MOTs, and repairs.

• Loyalty and long-service rewards.

• A staff referral programme.

• Fun company events.

• Real opportunities to grow your career in a supportive environment.

Job Type: Full-timeSalary: £28,000-£30,000 per year

Expected salary

£28000 per year

Location

Nottingham

Job date

Fri, 30 May 2025 22:29:39 GMT

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