Online Store Specialist

Job title:

Online Store Specialist

Company:

The Level Group

Job description

We are currently looking for a motivated and experienced professional to join our Brand Partnerships team in Milan.Are you passionate about digital and e-commerce? As an Online Store Specialist, you will play a pivotal role in ensuring the growth and excellence of our brand partners’ online stores, supervising day-to-day operations while also contributing to the long-term strategic roadmap.What you’ll do:Oversee the overall online store operations, ensuring the site’s look, feel, and functionality consistently reflect the brand’s vision;Supervise and coordinate all key activities of the online store lifecycle (catalog, pricing, merchandising, launches), guaranteeing operational excellence;Act as a point of reference for cross-functional alignment (Customer Service, Logistics, Tech, Marketing), managing workflows with internal teams, brand partners, and external providers;Analyze performance metrics and provide insights to optimize commercial, editorial, and operational initiatives;Contribute to the definition and execution of the brand partner’s seasonal operating plans, supporting the achievement of sales targets and long-term growth;Provide input and collaborate with the Tech team on the online store’s evolutionary roadmap, identifying priorities and improvements to enhance the customer journey and business performance.What we’re looking for:3–4 years of experience in e-commerce or digital retail, ideally within fashion, luxury, or design;Academic background in Economics, Management, or related fields;Strong analytical skills combined with a structured, problem-solving mindset;Proactivity and collaborative approach, with excellent communication and stakeholder management skills;Passion about fashion, design, luxury, and digital innovation;Strong organizational skills, with the agility to balance project ownership and hands-on execution;Fluency in Italian and English.What we offer:Benefits: lunch tickets, company laptop, discounts to our owned brands and brand partners, and additional perks in the form of local discounts and offers;Learning & Development Programs: continuous learning experience with TLG University and other training initiatives;Be part of the young (31 on avg.) and international (+30 nationalities) TLG team and work in a dynamic and fast-moving environment.

Expected salary

Location

Milano

Job date

Wed, 27 Aug 2025 02:16:09 GMT

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