Service Manager

Job title:

Service Manager

Company:

The Growth Company

Job description

The Growth Company’s (GC) Justice Services team has an exciting opportunity for a Service Manager working on Creating Future Opportunities (CFO) Evolution programme.This role will be to lead a team of delivery staff and support staff to ensure successful delivery of the CFO Evolution Activity Hubs contract to maximise the achievement of outcomes and deliver the performance expectations of commissioners.We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment through contractual provisions such as CFO. Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health, Benefit, and debt.This role will cover Blackpool and Blackburn Activity Hubs.Key Responsibilities:

• Ensure the successful delivery of team targets for commissioners.
• Maximise the placing and sustainment of participants into jobs or learning.
• Working closely with HMPP staff and stakeholders.
• Lead and support a team of delivery and support staff to drive high levels of contract performance.
• Responsibility for P&L account results including achievement of income targets, managing staff productivity, client spend and office costs.
• Development of local relationships to ensure a good range of provision to support participants.
• Continuous improvement of systems, quality of provision and product development.
• Management of data integrity and data security, including maintenance of the required audit trail.
• Ensure services are delivered with probity and integrity.

About You:

• Confidently present to partner organisations and other stakeholders in particular, Governors and HMPPS.
• Ability to produce written reports to a good standard.
• Fluent user of ICT.
• Results-driven.
• Confident people manager.

Requirements:

• Must Have a strong understanding of the Justice Sector, Activity Hubs CFO Evolution interventions and services.
• Working knowledge of the principles of people management and employment law.
• Must have Previous management experience.
• Understanding of MI and financial information.
• Good labour market knowledge.
• knowledge of relevant policy (local and national).
• Track record of achieving tangible performance results.
• Have direct management of staff.

LocationBlackpool, BlackburnBusiness Area Logoemployment.jpgCompany LogoWork Company (ESF)CompanyEmploymentContract typePermanent/ Full- timeSalaryUp to £42,000Advert Brandemployment.jpgClosing Date29/08/2025Ref No4801Documents(Word, 67.62kb)At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact or call us on 0161 237 4447.Examples include:Meeting the hiring manager or touring the venue in advanceExtra time for tasksInterview questions shared beforehandAccessibility software or equipment for assessmentsWe’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.

Expected salary

£42000 per year

Location

Blackpool – Blackburn, Lancashire

Job date

Thu, 21 Aug 2025 00:59:50 GMT

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