
Vertiv
Job title:
AC Power CE Trainer
Company:
Vertiv
Job description
Job Category: Service Technical SupportJob Description:.Role Statement:The local trainer has to assure a high level of technical knowledge to all the AC Power CEs, to keep the relationship with Academy HQ to be trained and accredited to run Academy courses and assure post sales courses to customer engineers, distributors and clients.He/she has to plan the training activities in agreement with the Service Delivery Director and the Academy Director. Due to his/her mission (delivering high level of tech knowledge) he/she has the duty to keep him/herself updated by continuing to make interventions in the field.Key Duties & Responsibilities· Supporting and organizing the training schedule;· Defining the homogeneous classes of participants through the assessment tests and the knowledge survey for standard and update courses;· Educating trainees in remote self-learning through the Academy platform;· Managing with success residential classroom training;· On-site hands-on training or on the job training support;· Taking care of closuring courses, including the stage of final exams and related delivery of diplomas;· Taking part to all the train the trainer activities and courses arranged for the local trainers by the Academy (if he/she lost two of them he/she will looses the accreditation)· Accrediting customer engineers to work on the field for each product· Referring to service manager about student criticism· Keeping the area training suitable for training and always accredited by the Academy· Taking part at the technical committees to develop training material if involved· Arranging basic induction courses for new comers· If required he/she has to arrange training for customers under the Academy structure· If required, he/she has to be available to travel and run courses in the Academy HQ· Delivering interventions in the field, with particular focus on the more challenging cases as new product commissioning or repairs, complex installations/equipments and so on.Key Dimensions· He/she has to run at least 6 courses in a year in the Academy standard to keep his/her accreditation· He/she has to take part and pass with success the exam to all the train the trainers courses (around 2 a year)· Assure at least 1 week of training in a month· Respect the quality standard defined by the Academy HQ· Delivering on monthly basis “added value” interventions in the fieldJob RequirementsSchool Background– Bachelor or /and degree Electrical or ElectronicLanguage skills– Fluent EnglishTechnical / Functional skills– In-depth knowledge and practice on AC Power products– Blended Learning– Main IT applications (Office)– Experience of 5-7 years in technical roles in VertivAttitudesCommunication skillsThe ability to compose reportsTeamworkCustomer orientationOrganizational capacityLeadership skillsOperation skills (ability to translate objectives into action)Public speaking & business writingThe successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/CareersWork AuthorizationNo calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Expected salary
Location
Bologna
Job date
Wed, 14 May 2025 22:56:45 GMT
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