Administration Assistant

University of Aberdeen

The University of Aberdeen Student Support Services are seeking to recruit a new Administration Assistant to ensure that students are supported with a range of individual requirements, and that our services evolve to meet the expanding needs and expectations of the student population. This will involve working closely with individual students, colleagues across support services and the wider University in the support of a busy reception desk.


Student Support Services

Staff Category


Duration of Post


This role will primarily be based in the Student Advice & Support Office but will involve some working across different support services as required.

This is a varied role, and the successful candidate will work to assist in supporting students across our campuses. There is considerable daily contact with students (in person, via email, and via telephone) who come to front line services looking for advice and information on a wide range of topics and a friendly, empathetic, and reassuring manner is essential.  The successful candidate must be able to adapt to working in different environments and should have experience of working in a busy office, and on a frontline reception, which will be a key part of the role.

In addition, with the other administration assistants, the post holder will help maintain the diaries of various staff members, through Microsoft Outlook.  Excellent administrative skills, including a thorough working knowledge of Word, Outlook and in particular Excel are required.  Ability to respond to people from all backgrounds who may be in distress or crisis is essential.  Knowledge of the University’s Student Record System and Finance system would be an advantage, although training can be provided.

Salary will be at the appropriate point on Grade 3, (£22,681 – £25,138 per annum) and negotiable with placement according to qualifications and experience. 

Informal enquiries should be made to Jemma Murdoch, Deputy Head of Student Support Services, 01224 272059, [email protected]   

This post does not meet the minimum requirements for visa sponsorship under the Skilled Worker Route. We are therefore unable to consider applicants for this post that require sponsorship to work in the UK. 

To apply online for this position visit  

Job Reference Number:  SUP172S

The closing date for the receipt of applications is 21 September 2023

The Directorate of People embraces a diverse working environment and recognises the many benefits this can bring.  Applications from individuals from across all of the equality protected characteristics are encouraged.

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