Analyst, Globally Co-ordinated Compliance Technology Support, Digital Innovation, Tax and Legal

Job title:

Analyst, Globally Co-ordinated Compliance Technology Support, Digital Innovation, Tax and Legal

Company:

Deloitte

Job description

Connect to your IndustryOur Tax and Legal Digital Innovation business is expanding its Globally Co-ordinated Compliance Technology Support team to meet our growing client base and rollout of both new and enhanced applications. This is your opportunity to join Digital Innovation, an exciting and entrepreneurial part of the firm – the home of our product, engineering and support teams, as well as our venture incubators and studios. We bring together creative problem solvers, doers and makers from all walks of life, united by a drive to help make change happen – in our own business, and for our clients. Together, we see a better future. And then create it. Our team has quickly established a strong reputation for being proactive, entrepreneurial, successful, and fun to work with. Working for us will present you with the opportunity to get involved in high-profile projects and will enable you to expand your horizons.We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you, please do discuss with us.Connect to your career at DeloitteWhat brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityYou will play a key role within the Globally Co-ordinated Compliance Technology Support team, supporting internal and external users, setting-up relevant applications to support collaboration and delivery, and managing business-as-usual support maintenance activities for over 500 global clients. You will provide essential first line support, ensuring that requests and issues are resolved efficiently and accurately.Key responsibilities:

• Deliver first line support via ServiceNow tickets, managing requests; troubleshooting issues; and maintaining communications with callers and other support teams to drive overall resolution.

• Support application set-up and configuration activities as part of a broader team.

• Complete User Acceptance Testing across a range of products/applications.

• Maintain central data systems, working with global teams to gather updates and changes to legislation and compliance requirements.

• Undertake quality assurance and standardization tasks to both meet and monitor global set-up requirements.

Connect to your skills and professional experience

• Excellent communication and collaboration skills.

• Excellent interpersonal skills with the ability to operate as a member of a team and work unsupervised.

• Excellent attention to detail.

• Ability to work in a fast-paced, agile environment.

• Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure.

• Ability to apply a methodical and logical approach to identifying and solving problems.

• Ability to adhere to standard policies and procedures.

• Good level of general education with at least Maths and English Language GCSE or equivalent.

• Good keyboard skills and working knowledge of Microsoft applications particularly Excel.

• Desire to learn new skills.

Connect to your business – TaxInnovation and tax consultancy may not seem to go together, but that’s exactly what you’ll find at Deloitte. We’re constantly seeking the new and working together to push the limits of what’s possible. Discover a new kind of tax career that you can make your own.Personal independenceConnect with your colleagues“The beauty of Deloitte is that we’re so big and diverse you can easily surround yourself with people who complement your style to create highly effective teams together.” – Chris, Tax“I really appreciate the learning opportunities at Deloitte, from formal training to knowledge gathering from colleagues. ” – Montine, Tax“At Deloitte you acquire a lot of knowledge – fast. It’s interesting work, often for household names”– Erica, TaxOur hybrid working policyYou’ll be based in Birmingham with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Connect to your return to work opportunityAre you looking to return to the workplace after an extended career break?For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.Our commitment to youMaking an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through worldclass development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next stepA career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

Expected salary

Location

London

Job date

Sat, 05 Apr 2025 07:01:49 GMT

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