Application Tester & User Support Specialist

Location:

Brussels, Brussels, Belgium

Salary:

market rate

Type:

Permanent

Main Industry:

Search Science Jobs

Other Industries & Skills: 

Scientific Labatory Work, Research & Development

Advertiser:

NonStop Consulting

Job ID:

131571385

Posted On: 

05 February 2025

Application Tester & User Support Specialist

Location: Brussels, Belgium

Are you a detail-oriented tester with a customer-first mindset?

Do you have experience testing applications and working closely with end users?

If you enjoy breaking down complex systems, ensuring software works in real-life scenarios, and translating technical details into user-friendly insights, this could be the right role for you.

Why Join This Role?

* Be the connection between users and developers, making sure applications run smoothly.
* Work on applications used in clinical and life sciences environments.
* Support global customers, primarily in Europe and Asia-Pacific, with occasional collaboration with the US team.

Responsibilities

* Write and execute test cases for applications used by clinical and functional teams.
* Work closely with end users to understand their needs and troubleshoot issues.
* Participate in user acceptance testing (UAT) and report bugs.
* Assist with system maintenance and support activities.
* Create and update technical documentation.

What You Need

* 3-5 years of experience in an application development or testing environment.
* Experience in test case writing, UAT execution, and bug reporting.
* Strong communication skills and the ability to work directly with customers.
* Technical understanding to liaise between users and developers.

Nice-to-Have

* Experience with Agile methodology and 3-week sprints.
* Familiarity with SQL, Python, QT, or SAS.
* Background in clinical data systems, CROs, or life sciences applications.

This role is ideal for problem-solvers who enjoy working closely with users, ensuring software functions effectively, and contributing to applications that impact real-world industries. Apply now to be part of a dynamic, customer-focused team.

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